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Order #D01-8527420-1989832 Book - Dark Skies by LJ appears…

Customer Question
Order #D01-8527420-1989832 Book...

Order #D01-8527420-1989832 Book - Dark Skies by LJ Ross appears on my tablet but hasn't downloaded.

Technician's Assistant: When did this downloading issue start with your e-reader?

This is the first time - the book was pre-ordered, would this make a difference.

Technician's Assistant: Have you tried a force reboot (pressing and holding the power button for a minute)?

No

Submitted: 8 months ago.Category: E-Readers
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Answered in 22 minutes by:
12/15/2017
Electronics Technician: Harry, Customer Service replied 8 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,824
Experience: IT at Justanswer
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own E-Readers Question
Customer reply replied 8 months ago
It would appear I'm in the wrong site. What happens now considering I pressed for a free but was still asked for payment over and above the $5.00 fee initially indicated.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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