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I just got my new kindle delivered. I tried to set up my
I just got my new kindle delivered. I tried to set up my wifi and it won't take it. I want to download the books I have on my old kindle to my new one, the screen of the old one is broken. … read more
Expert
Expert
I bought 3 books on 14 October. I have tried everything
I bought 3 books on 14 October. I have tried everything suggested an still have NOT been able to download them . I have only ever had 1 password ***** yet it says it is incorrect. My wifi is correct. … read more
Richard
Richard
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I can't load books despite the fact that my paperwhite only
I can't load books despite the fact that my paperwhite only has 265 ibooks loaded. … read more
Josh
Josh
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My kindle is failing me. I seem to frequently reboot it when
my kindle is failing me. I seem to frequently reboot it when I'm in the middle of reading. Or, when I type in my password ***** adds random letters, which then display the error message "Incorrect pas… read more
Md. Sadique
Md. Sadique
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When you down load the kindle app onto the pc where does it
when you down load the kindle app onto the pc where does it go I can never find it … read more
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The books I order are not downloaded on my kindle, amazon
the download ceased when I responded to request for update. received message that the update was successful. no books were downloaded sunce … read more
Viet - Printer Tech
Viet - Printer Tech
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I recently moved and have changed my internet and Wi-Fi. I
I recently moved and have changed my internet and Wi-Fi. I am trying to get the new Wi-Fi to my kindle so I can download a book recently purchased and to recharge my Kindle but no matter what password… read more
Sijad H.
Sijad H.
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Kindle touch 3rd edition in Australia. since I got a new modem,
Kindle touch 3rd edition in Australia. since I got a new modem, the kindle will not connect to wi-fi. It worked perfectly well with the old modem. Is this version of kindle superseded? How can I recti… read more
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Steve G.
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Neither of the last two books I ordered on Kindle have shown
Neither of the last two books I ordered on Kindle have shown up. One I ordered on July 24 and the other this morning, July 25. Please tell me what I should do. Anticipating your support, A normally ha… read more
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Bought two Kindle paperwhites in Janurary 2013.On my Kindle
Bought two Kindle paperwhites in Janurary 2013.On my Kindle I have been downloading Ebooks from my PC successfully. I went to download more books after deleting the current read books and could not do… read more
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Viet - Printer Tech
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Feeling very stupid! Tried again today to proceed with Kindle
Feeling very stupid! Tried again today to proceed with Kindle setup, re-connected cable to computer and then ejected Kindle from computer. What happens from there to get on a Wi-Fi network? They're al… read more
Simit
Simit
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Got my first kindle for Xmas plus 2 discs of free books to
Got my first kindle for Xmas plus 2 discs of free books to download. I can import them onto my pc but can't see how to download the disc data onto my kindle!!!please help!!… read more
John
John
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I have a horrible problem. I am in Puerto Vallarta Mexico
I have a horrible problem. I am in Puerto Vallarta Mexico and my Kindle stopped working! It was working fine yesterday until after we returned from dinner. I tried to wake it up and the screen is 90% … read more
AnswerManRob
AnswerManRob
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My kindle wont download. It continues to tell me it is unable
My kindle wont download. It continues to tell me it is unable to connect at this time and even after I restart it from the menu settings it does not work.… read more
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AnswerManRob
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I just ordered 2 Nook download books from Barnes and Nobles
I just ordered 2 Nook download books from Barnes and Noble's NOOK book store, and confirmed the 'buy". I received a confirmation e-mail listing the order, and it said "Imfor those booksmediate Deliver… read more
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AnswerManRob
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I just tried to download some books from the Kindle Store,
I just tried to download some books from the Kindle Store, but my Kindle, all of a sudden, won't connect to Wi Fi, and I don't know why. It asks for a password. Perhaps I'm putting in the wrong one; i… read more
AnswerManRob
AnswerManRob
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I purchased a kindle last year and we have moved and had to
I purchased a kindle last year and we have moved and had to change our email address twice since then. I don't remember the email account address or password. What can I do about that. I have no troub… read more
Md. Sadique
Md. Sadique
self employed
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My wife has an older Kindle...software version 2.5.6 (501108064),
My wife has an older Kindle...software version 2.5.6 (501108064), serial number B004182192363841. It is registered to XXXXX XXXXXman. I have bought a new Kindle, new UPC # XXXXX 14916 01023 3. Both my… read more
Simit
Simit
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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