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My email address has changed and I need a new password.

Customer Question
My email address has...

My email address has changed and I need a new password

Technician's Assistant: When could you last access your device?

About three months ago

Technician's Assistant: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure you don't lose your e-books and other data.

Will you connect me to the Ereader please?

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

We've changed our address as well

Submitted: 8 months ago.Category: E-Readers
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Answered in 5 minutes by:
12/14/2017
Electronics Technician: Richard, Customer Service replied 8 months ago
Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 47,537
Experience: Avid repairer and trouble shooter of E-Readers
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

For which service or device do you need this password *****?

Please let me know

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Category: E-Readers
Satisfied Customers: 142
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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