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Related E-Readers Questions
My kindle will not charge have tried several connections.
My kindle will not charge have tried several connections. Have had in plugged in for several hours. Orange light is lite but still getting low battery message. … read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
It's stuck on "empty battery" screen. I"ve tried resetting,
It's stuck on "empty battery" screen. I"ve tried resetting, even holding the power slide for a full minute. … read more
Nathan
Nathan
Bachelors of Science
25,954 satisfied customers
I'm not sure which Kindle I have. Just called Amazonkindle.
I'm not sure which Kindle I have. Just called Amazonkindle. Was my late mother's. Can't charge the battery. The orange light comes on for a few hours and then switches off. The empty battery screen re… read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
My kindle has frozen on the critical battery page. Charging
my kindle has frozen on the critical battery page. Charging overnight doesn't change it and even during charging I can't change the page with the keyboard. It also needs an update...what do I do? … read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
My kindle does not stay charged & the screen has disfigured
My kindle does not stay charged & the screen has disfigured lines so can not read it … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
My kindle reader is now frozen and I am unable to restart /
My kindle reader is now frozen and I am unable to restart / reset as per the directions. For the last few weeks the kindle has stopped at increasingly frequent intervals and has required restarting / … read more
Cory
Cory
Vocational, Technical or Trade Scho
637 satisfied customers
I have 2 kindles neither will charge past 5%. I have tied using
I have 2 kindles neither will charge past 5%. I have tied using wall outlet and computer usb to charge. I have restarted several times. 1 I even restortoed to factory default. I am doing something wro… read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
I have a Critical Battery error on my Kindle keyboard bought
I have a Critical Battery error on my Kindle keyboard bought December 2010. The battery has been empty for months despite having attempted to recharge it. Can the battery be replaced? If not, how do I… read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
How long does the battery last before requiring recharge? Is
How long does the battery last before requiring recharge? Is Kindle readable, functional at +30 degrees F? Will Kindle be damaged by +120 degree F heat?… read more
Cris
Cris
1,330 satisfied customers
My Kindle Keyboard is frozen and cannot be awakened. Ive tried
My Kindle Keyboard is frozen and cannot be awakened. I've tried sliding the power switch and holding it for thirty seconds and then pressing Home for a minute, all to no avail. What to do?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I seem to have lost the ability to switch on/off "wireless
I seem to have lost the ability to switch on/off "wireless connection" to save battery power.… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
My kindle (3 years old) had a "stuck" screen. I slid and held
My kindle (3 years old) had a "stuck" screen. I slid and held the start button, and now the screen is completely "white" and nothing happens no matter what button or slide I push. The unit was recentl… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
MY KINDLE HAS COMPLETELY RUN OUT OF BATTERY AND IS SHOWING
mY KINDLE HAS COMPLETELY RUN OUT OF BATTERY AND IS SHOWING PICTURE OF EMPTY BATTERY ON SCREEN wHEN i PLUG THE USB CABLE IN IT KEEPS MAKING NOISE ON COMPUTER AND A MESSAGE FLASHED UP HARDLY LONG ENOUGH… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I can.t turn my kindle on this morning. It is always in sleep
I can.t turn my kindle on this morning. It is always in sleep mode and I had it on charge all day yesterday. It worked last night and this morning when I press the start button it just goes off leavin… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,517 satisfied customers
my kindle does not work because it is not charge; however,
my kindle does not work because it is not charge; however, when I plug it in, it does not seem to charge. It has been connected for one hour ???… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I have continual difficulty in getting my Kindle (bought in
I have continual difficulty in getting my Kindle (bought in October 2011) to wake. Nearly every time it has been asleep overnight or for more than a few hours, it refuses to wake until I have held the… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle keyboard is losing their letters on the keyboard.
My kindle keyboard is losing their letters on the keyboard. Can anything be done about this. I do play the "every Word" game. My eyesight is not that great to begin with but the letters are fading fas… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a first generation Kindle. Today I turned it on to got
I have a first generation Kindle. Today I turned it on to got the store and browse for a new book. The screen froze on "wireless connecting. I just thought the battery was low, however I have not char… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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