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Help! I teach a water aerobics class. My music playlist is
Help! I teach a water aerobics class. My music playlist is on my Kindle. It won't play my playlist. It keeps saying that content is unavailable?! I've tried turning it off and then back on. Not helpin… read more
Josh
Josh
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I have an Amazon fire tablet, and for the last 2 days it has
I have an Amazon fire tablet, and for the last 2 days it has the wrong time on it. We had a severe storm here 2 nights ago and it has been off in the time ever since I went into the clock and tried to… read more
Harry
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I was trying to change the type size and hit the wrong
I was trying to change the type size and hit the wrong button. Now it won't let me register, I have an amazon account. I put in the info and it does nothing. I have books loaded I want to read … read more
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I have a kindle that has not been used for a time. I
I have a kindle that has not been used for a long time. I recharged the battery and turned on the WiFi but I get a message that says it needs to be registered. It already is registered. Next steps? … read more
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Aparna Indresh
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I tried to register on amazon account last night but
I tried to register on amazon account last night but something went wrong & I couldn't … read more
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Older Kindle given to my husband who never used it. He did
Older Kindle given to my husband who never used it. He did register it though. Now I'd like to use it under my own Amazon account. (Tried updating his card, wouldn't connect with that either.) I dereg… read more
Randy***** CellTech
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I was reading a book last night. I was unable to advance the
I was reading a book last night. I was unable to advance the page and then the Kindle went black. I have not been able to restart it since then. … read more
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My kindle will download sample books but when I try to
My kindle will download sample books but when I try to purchase the kindle confirms by saying " thank you " but book does not down load … read more
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It seems like it froze up. can't charge, turn page or get in
it seems like it froze up. can't charge, turn page or get in the apps on top . … read more
Louie
Louie
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I CAN'T OPEN ANY OF MY DOWNLOADED KINDLE EBOOKS. I SHUT DOWN
I CAN'T OPEN ANY OF MY DOWNLOADED KINDLE EBOOKS. I SHUT DOWN LAST NIGHT AND CHARGED THE DEVICE AND THIS AM COULD NOT ACCESS ANY BOOKS. … read more
Richard
Richard
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I left my unit on to update the software and I did not get
I left my unit on to update the software and I did not get the "07-2016 Kindle Software updated" message so I'm assuming it didn't work … read more
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I charge my kindle last night and I just went to turn it on.
I charge my kindle last night and I just went to turn it on. It won't. I plugged it in, and while the light comes on saying it's fully charged. I can't get it to start. … read more
Viet - Printer Tech
Viet - Printer Tech
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Cannot read my latest books because the device keeps keeps
cannot read my latest books because the device keeps keeps telling me to archive the title & redo it to "home"',. Could you help me with this . Up to now all books have been readable. … read more
Michael Hannigan
Michael Hannigan
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My Kindle just quit me last night. The word amazon appears,
Good morning; My Kindle just quit me last night. The word amazon appears, then the kindle turns off. I hold the on button again and the word amazon appears, then it turns off. I know the battery was a… read more
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My Kindle doesn't recognize any Wi-Fi networks. I have
My Kindle doesn't recognize any Wi-Fi networks. I have restarted it, returned it to factory, manually downloaded updates, and nothing works. It is 5th generation device. … read more
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Josh
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I restarted my Kindle Paperwhite while at my doctors office
I restarted my Kindle Paperwhite while at my doctors office and lost everything. I am now at home and the kindle will not set up to my Wi-Fi.Ihave tried it a number of times and it's working for my co… read more
Cris
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I spilled coffee on my Kindle Fire and the screen is frozen.
I spilled coffee on my Kindle Fire and the screen is frozen. It was turned off at the time the coffee spilled. Can it be fixed? What should I do?… read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
My kindle is suddenly refusing to use the cellphone like it
My kindle is suddenly refusing to use the cellphone like it usually does. It wants to insist on using a wireless network, which I don't have. I have shut it down and restarted multiple times.… read more
Viet - Printer Tech
Viet - Printer Tech
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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