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Related E-Readers Questions
My Kindle Fire is frozen on the "shut down' screen. It won't
My Kindle Fire is frozen on the "shut down' screen. It won't cancel and it won't shut down. Help??? … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
39 satisfied customers
My Kindle fire was charging, and now won't turn on, Amazon
my Kindle fire was charging, and now won't turn on … read more
Cory
Cory
Vocational, Technical or Trade Scho
636 satisfied customers
My granddaughter was using my kindle fire last night We
My granddaughter was using my kindle fire last night We turned it off When we tried to turn it back on nothing happened I tried to recharge it but still nothing She was playing mine craft when I turne… read more
Rahul P.
Rahul P.
Bachelor's Degree
963 satisfied customers
I received mine today and last few hours all it has done is
I received mine today and for the last few hours all it has done is the RESTORE YOUR FIRE. Some take a 30 min some as much as over 500 min. Is this because my husband has one he got about a week ago u… read more
Rahul P.
Rahul P.
Bachelor's Degree
963 satisfied customers
Dropped my Kindle - landed screen side down. Ever since its
Dropped my Kindle - landed screen side down. Ever since it's been stuck on the default screensaver - picture of random letters at random angles. Won't clear when the power button is moved, as usual. N… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
My Kindle Fire wont turn on. Ive plugged in the charging
My Kindle Fire won't turn on. I've plugged in the charging cord to a couple of different working outlets, but it still won't turn on. When I don't have it plugged in, and I hold in the on button, it g… read more
Cris
Cris
1,310 satisfied customers
My nook tablet was connected to the internet and froze so I
My nook tablet was connected to the internet and froze so I turned it off and now it wont turn back on. I tried the hold the power and home buttons down for twenty seconds trick and it didn't work… read more
Cris
Cris
1,310 satisfied customers
My Kindle Fire wont charge with the old chord so I bought
My Kindle Fire won't charge with the old chord so I bought a new one. With the new one, when I press the start button the green light comes on for approximately 3 seconds, goes off and sometimes the o… read more
Josh
Josh
Technician
22,955 satisfied customers
My Kindle fire has froze up. It will not do anything. Cannot
My Kindle fire has froze up. It will not do anything. Cannot turn screen off nor can I get pictures on screen to move. Green light will stay on for about 3 seconds. Has never done that before. Got it … read more
PramitP
PramitP
Self-Employed
Diploma
929 satisfied customers
My kindle fire has something wrong with it. Half the screen
My kindle fire has something wrong with it. Half the screen is white and has lines and ive tried turning it back on and off but still only half the screen works… read more
PramitP
PramitP
Self-Employed
Diploma
929 satisfied customers
My Kindle Fire got wet but still worked fine for a day but
My Kindle Fire got wet but still worked fine for a day but now when I turn it on it goes to the yellow "swipe" but when I try to swipe it it won't move and eventually goes to a page that shows the boo… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a Kindle Model Number D00901. The screen is frozen.
I have a Kindle Model Number D00901. The screen is frozen. Can you help? The back doesn't come off. I have tried the reset. I have tried holding the power button in the "off position" for up to 30 sec… read more
Cory
Cory
Vocational, Technical or Trade Scho
636 satisfied customers
I have had the kindle reader for two months and the screen
I have had the kindle reader for two months and the screen just went out. I have tried everything but I can get know screen period. Sean Sweeney… read more
PramitP
PramitP
Self-Employed
Diploma
929 satisfied customers
Since I got my fire I have a hard time getting it to turn on.
Since I got my fire I have a hard time getting it to turn on. The light button keeps going off and I cant get pass the kiindle sign… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My granddaughters Kindle is frozen. We have tried plugging
My granddaughter's Kindle is frozen. We have tried plugging it in and it still does not unfreeze. Part of the cover is showing.… read more
PramitP
PramitP
Self-Employed
Diploma
929 satisfied customers
I was at the airport and connected to wi-fi. I got a message
I was at the airport and connected to wi-fi. I got a message saying that was not secure and did I want to stop loading. I said yes. Now the kindle fire will not do anything. I have tried to reset and … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Kindle fire. Jumped through all hoops and still screen says
Kindle fire. Jumped through all hoops and still screen says "Kindle fire" only. Registered, charged, turned on and off... Ugh!!!… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,818 satisfied customers
My Kindle was not connecting to any wireless network. I pushed
My Kindle was not connecting to any wireless network. I pushed the power switch to the on position and help it for about 10/15 sec until it shut off hopeing that a reset would help it connect. Now I c… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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