E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

HOW DO I GET RID OF MY ORANGE SCREEN. TOO MANY QUESTIONS 4 A…

Customer Question
HOW DO I...

HOW DO I GET RID OF MY ORANGE SCREEN

Technician's Assistant: What brand and model of e-reader do you have?

TOO MANY QUESTIONS 4 A SENIOR

Technician's Assistant: How long has this been going on with your e-reader? What have you tried so far?

HAVE 2 KINDLES. ONE SELF CORRECTED, OTHER, NEWER BLAH

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

PLS FIX

Submitted: 7 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 10 minutes by:
12/13/2017
Electronics Technician: Aparna Indresh,
 replied 7 months ago
Aparna Indresh
Category: E-Readers
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own E-Readers Question
Electronics Technician: Aparna Indresh,
 replied 7 months ago

May I know the exact make and model of your kindle?

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
My kindle will not charge. This iis my third kindle and it
this iis my third kindle and it has happened to the other 2 do they only charge for so long and then there done … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am unable to connect to my internet, WIFI from my 2nd
I am unable to connect to my internet, WIFI from my 2nd eReader nor my Kindle Fire. The only one that has connected is my first kindle which is about five years old. Why would the newer e Reader and t… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Kindle Fire and I have somehow managed to get a square
I have a Kindle Fire and I have somehow managed to get a square orange line around everything I touch. When that happens it moves to the top of the page. How do I remove that, I have not been able to … read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
I have the Kindle 4.1.1(1813030025). It has been working just
I have the Kindle 4.1.1(1813030025). It has been working just fine but all of a sudden when you touch the bar to turn the page, it will turn 2-4 pages at a time. This happens probably 95% of the time.… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I just bought a kindlefire from you and it has a dark line
I just bought a kindlefire from you and it has a dark line down the center of the screen. How do I get rid of it? I don't want to pay anymore for it. I just want it fixed or I will return it.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
I dropped my first generation Kindle getting on an airplane
I dropped my first generation Kindle getting on an airplane and it has had a frozen screen since. I bought a second generation Kindle because you can download books while traveling internationally. It… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
1) My Kindle will not take a charge 2) My charger works
1) My Kindle will not take a charge 2) My charger works well on my 6" Kindle and I get a green light. 3) No light shows when I attach charger to my Large Kindle and the screen window remains on the wi… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
My screen darkens and has vertical and horizontal lines running
My screen darkens and has vertical and horizontal lines running through the printing. Some thin, some thick, some forming right angles.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
my kindle has an area about 3.5 inches by 1.5 inches which
my kindle has an area about 3.5 inches by 1.5 inches which reads "Go to" and below that enter location number (1-5431) which I can't clear and blocks a portion of the page.… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
Mike what more information do you require to answer my question
Mike what more information do you require to answer my question about the screen being fuzzy and that I am not able to pull up the home page, the menu or the book I was reading. Alistair.… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
The upper right hand corner of my Kindle screen suddenly has
The upper right hand corner of my Kindle screen suddenly has a 1 1/2 x 1 3/4 "picture" . How do I get rid… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
My Kindle is frozen on the Experimental Web Brower, I have
My Kindle is frozen on the Experimental Web Brower, I have tried everything. Pls. help [email protected] Thank you… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
My Kindle has lines on the screen and part of the screen is
My Kindle has lines on the screen and part of the screen is coverd with the picture that stays on the screen when it is asleep. I'v tried the recharging and the 15 second reboot and it is still broke.… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
My kindle will not turn on! Even when it is plugged into a
My kindle will not turn on! Even when it is plugged into a circuit for charging. It was working fine about 6 hours ago and was shut off, normally and now no green light. What gives?… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
I cant get my kindle to turn on. I have tried several times
I can't get my kindle to turn on. I have tried several times to slide the button and nothing happens.… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
My kindle has a rectangular box in lower portion of screen.
My kindle has a rectangular box in lower portion of screen. within box are go to..enterlocation number(1-11172) and on bottom 4 separate boxes. cover, table of contents, beginning, location. How do I … read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
A book on my kindle will not download. I have used the gift
A book on my kindle will not download. I have used the gift card before and it says i have purchased the book. The title shows up in my archive and says it is downloading but it doesnt. I have signal … read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
On my Kindle I have developed a box covering the bottom 1/3
On my Kindle I have developed a box covering the bottom 1/3 of the screen making it impossible to read a complete page. Inside the box it says, in the upper left corner, "Go to ..." In the center of t… read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x