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I forgot my password. 3months ago. It is fairly new so

Customer Question
I forgot my password ...

I forgot my password

Technician's Assistant: When could you last access your device?

3months ago

Technician's Assistant: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure you don't lose your e-books and other data.

It is fairly new so nothing to save

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

I forgot my password

Submitted: 7 months ago.Category: E-Readers
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Answered in 5 minutes by:
12/13/2017
Electronics Technician: Aparna Indresh,
 replied 7 months ago
Aparna Indresh
Category: E-Readers
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Electronics Technician: Aparna Indresh,
 replied 7 months ago

May I know the exact make and model of your device?

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