E-Readers

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I am having trouble with my new Kindel. It won't download
I am having trouble with my new Kindel. It won't download the books it shows are downloaded on my device. I went and read to unregister if I still had problems and now I can't re-register....What is g… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I can't recharge m 8th generation touch screen Kendle. The
I can't recharge m 8th generation touch screen Kendle. The screen shows a battery with an exclamation point i it. The yellow charging ligjht stays on for onky a few minutes/ … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
I plugged reader in a few days ago to charge battery for the
I plugged reader in a few days ago to charge battery for the second time. Kindle will neither turn on nor show battery status. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
How My Paperwhite Kindle has been on charge for several
How My Paperwhite Kindle has been on charge for several weeks and now won't open up, how ever at times does display the "pencil" screen. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I just got a new Kindle Paperwhite. I guess I didn't read
Hi, I just got a new Kindle Paperwhite. I guess I didn't read what it can and can not do well enough. Can books be gotten without a Wifi connection after the Kindle is set up? Can books be read withou… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
I have had my kindle (a gift) for 2 weeks - it has been
I have had my kindle (a gift) for 2 weeks - it has been working fine until just today.I can't get the little green light to stay on. Have it charged. Help … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I am not able to connect to Wi-Fi. I had no trouble before,
I am not able to connect to Wi-Fi. I had no trouble before, but mistakenly deleted deleted everything. Now I am asked to join my Network and register - set up - my reader again. ( No trouble with my I… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I downloaded 3 books from Amazon Manage Your Device page to
I downloaded 3 books from Amazon Manage Your Device page to my paperwhite . They downloaded OK to my Library page, but soon after disappeared. I couldn't find them to read, so I did a Search, and was … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My paperwhite keeps displaying message that it's connecting
My paperwhite keeps displaying message that it's connecting to the kindle store, but does not connect … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
After over 500 purchases I am having trouble with new
after over 500 purchases I am having trouble with new purchases sometimes not reaching my Kindle Paperwhite. It has happened about four times in the past month. … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
I have only had my kindle paperwhite 2 weeks. It is acting
I have only had my kindle paperwhite 2 weeks. It is acting so strange all of a sudden. I have restarted it several times, charged the battery. The pages won't swipe and then if it does, several of the… read more
Aric
Aric
Technician
Run A/V and repair business for over
48,098 satisfied customers
My Kindle Paperwhite has stopped working. I just get a
My Kindle Paperwhite has stopped working. I just get a greyscale screen of pen caps. … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
I bought the paperwhite and I love the light but the battery
I bought the paperwhite and I love the light but the battery doesn't last 8 weeks like advertised. I am having to charge the baterry every 2 or 3 days. Amazon has already sent me 1 replacement but the… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
My Kindle paperwhite stopped letting me open any books, and
My Kindle paperwhite stopped letting me open any books, and now I just plugged it in to charge it, and my computer doesn't seem to recognize it… read more
Cris
Cris
63 satisfied customers
I just downloaded a new book to my kindle. The battery is
I just downloaded a new book to my kindle. The battery is charged. I can page through all the book info but when I try get to the beginning of the book the kindle shuts off.… read more
Cris
Cris
63 satisfied customers
I recently ordered a new Kindle Paperwhite. I am having trouble
I recently ordered a new Kindle Paperwhite. I am having trouble with it: 1. It doesn't stay charged for 8 weeks...not even 8 days. 2. The time is incorrectly displayed. 3. The light on the screen is b… read more
Daniel
Daniel
Bachelor's Degree
1,568 satisfied customers
Kindle touch - freezes when Im trying to access new books
Kindle touch - freezes when I''m trying to access new books or switching from menu to home page. It's happening more and more often. I haven't been able to download a book this week. I've tried shutti… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Hi my kindle is stuck on the last book i read and wont let
Hi my kindle is stuck on the last book i read and won't let me acess any other book in my downloaded books.Please help… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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