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Related E-Readers Questions
I have a problem with my device. It will not go to and of
It will not go to and of the functions that I try. I was in the middle of a book yesterdat, turned the unit off. When I returned I could not access the book or some other functione. There is a green line that appears in the screen and surrounds any of the items I select. Also the unit is very slow. The current battery charge is 49%. I know this kind of rambles, sorry about that. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,617 satisfied customers
I have a kindle that is likely1st generation & it's frozen.
I have a kindle that is likely1st generation & it's frozen. I can't get it to shut down or anything. When I slide the button to turn it off to reboot or restart, it only blinks twice and then does not… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
My Kindle is not responding to my touch page turning. I have
My Kindle is not responding to my touch page turning. I have tried touching lighter and harder. If it does turn on with the touch and open my book, it is responding very slowly. I read a lot, is my Ki… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
My kindle wil not scroll up and down, Turned it off and held
My kindle wil not scroll up and down, Turned it off and held it for 20seconds, then turned it back on . Still does not work. … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
My kindle has frozen. have tried to turn of and on and
my kindle has frozen. have tried to turn of and on and nothing happens. … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I hope so my wife ttapped on something now all we can get is
hi I hope so my wife ttapped on something now all we can get is voice saying what she is tapping on no responce … read more
Richard
Richard
Customer Service
49,355 satisfied customers
My on/off switch is stuck (in) on my Kindle paperwhite
My on/off switch is stuck (in) on my Kindle paperwhite reader. just out of warranty (of course). What can I do? … read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
Kindle response is very slow and always reverts to page 1 of
Kindle response is very slow and always reverts to page 1 of book being read or back to the index… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
kindle was slow turning pages, then went blank and back to
kindle was slow turning pages, then went blank and back to login screen, after a short while I was able to go back to the book I was reading, after turning kindle off for about 3hrs I went to turn bac… read more
Cory
Cory
Vocational, Technical or Trade Scho
636 satisfied customers
My kindle has frozen. WhenI turn it on to the HOME page and
My kindle has frozen. WhenI turn it on to the HOME page and select a new book to read I get a completely blank page. What do I need to do now?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My new Kindle would not switch off, so I held the switch down
My new Kindle would not switch off, so I held the switch down until it locked off. Now it won't switch on again.… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,241 satisfied customers
I received a Kindle Fire for Christmas this year. I have enjoyed
I received a Kindle Fire for Christmas this year. I have enjoyed it very much, but ran into a problem. It would not turn off, no matter what buttons I pushed it would not turn off. Yesterday I went to… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
My kindle keeps freezing I had to reset it 3 times yesterday.
My kindle keeps freezing I had to reset it 3 times yesterday. It's ok if I keep it at home but the minute I take it away from the house it freezes which makes it very unportable… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,241 satisfied customers
How do I take the cover off a Kindle E Reader I am having
How do I take the cover off a Kindle E Reader? I am having trouble and don't want to break it. Thanks. Hope you can help me! Jill… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have been having issues with my Kindle; if it werent so
I have been having issues with my Kindle; if it weren't so costly I'd throw it in the dumpster ! My husband and I recently finished a cross country bicycle ride and prior to the trip I thought using t… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Hello This has now happened three times. With the Kindle well
Hello This has now happened three times. With the Kindle well charged I turn it off at night and the next day when I slide the power switch to turn it on nothing happens. Nothiong at all. I tried char… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
While downloading a book, I got the message that my Kindle
While downloading a book, I got the message that my Kindle could not connect to wifi at this time. All books seemed to download previous to this message. I turned off my Kindle and charged overnight. … read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
My kindle has an annoying habit of turning itself on 1-2 per
My kindle has an annoying habit of turning itself on 1-2 per week. I'll turn it off, check to make sure the screen is still blank a few minutes later, but the next day it's on in sleep mode. When I th… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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