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My kindle died on me as I was reading. There was no message
My kindle died on me as I was reading. There was no message to say the battery was getting low. When I plugged it in to recharge it showed a picture of a battery for a while and then it disappeared. A… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I was using Pandora this morning and everything was playing
I was using Pandora this morning and everything was playing fine. I had the message of a low battery so I plugged it into the charger. The orange light came on then later it turned to green. When I un… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My kindle was dropped about 3 feet onto a tiles floor. When
My kindle was dropped about 3 feet onto a tiles floor. When I try to bring up my home screen the green light comes on and the agatha christie screen is showing but it will go no farther than that. Hel… read more
Thomas
Thomas
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When I turned on my Kindle this morning, the green light flashed
When I turned on my Kindle this morning, the green light flashed as usual, then went out and I couldn't open my Kindle to what I was reading, the Home Page, nothing. I thought somehow it needed rechar… read more
Cory
Cory
Vocational, Technical or Trade Scho
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My Kindle wont turn on. I havent read it in about 6
My Kindle won't turn on. I haven't read it in about 6 months. I opened it the other day and it showed the book list. I was going to scroll thru the list and then it switched to a recharge battery mess… read more
Thomas
Thomas
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I had not used or charged my Kindle for several weeks and battery
I had not used or charged my Kindle for several weeks and battery is dead. Tried to charge it but does not look like it will accept the charge. No lights at the bottom. Nothing happens when I slide th… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My Kindle has "frozen". After some weeks of non use, it does
My Kindle has "frozen". After some weeks of non use, it does not wake when I slide the power switch. It is charged and I see a green lightto the left and then right of the power switch when I slide it… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I just turned my kindle on to read my latest book and three
I just turned my kindle on to read my latest book and three pages of purchases have disappeared. Sandra XXXXXXXXX… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
One week ago after downloading a book from you my Kindle went
One week ago after downloading a book from you my Kindle went through a reboot or something and then continued to work. Yesterday I downloaded another book. At about the second chapter of this new boo… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I received a new Kindle the first of April. I have enjoyed
I received a new Kindle the first of April. I have enjoyed it very much- all I had to do was turn it on and was able to order and read books. Today, May 4st, I turn it off to do something and when I t… read more
Simit
Simit
Bachelor's Degree
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My Kindle is displaying the message Empty Battery. I have
My Kindle is displaying the message Empty Battery. I have tried to recharge it to no response. What am I to do?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Kindle is stuck on a page display and will not change or shut
Kindle is stuck on a page display and will not change or shut down. i tried sliding the power slide across and held it for well over one minute but nothing has changed… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Off and on switch does''t seem to be working - earlier had
off and on switch does''t seem to be working - earlier had message of low battery. tried shutting down and recharging, yellow lit up then went off. nothing since then… read more
Dr. Fix-It
Dr. Fix-It
Technician
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Last week I related the problems I am having with my kindle.
Last week I related the problems I am having with my kindle. you gave me a procedure to fix the problem. It stayed fixed for 2 days. Yesterday while I was reading, the words disappeared from the page … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
my kindle is not working. it never went to sleep last night.
my kindle is not working. it never went to sleep last night. i recharged it, but it wont do anything. wheni triedto return to the book i was reading, it said to delete it and recover from archive. i j… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I have a 2 year old DX Kindle The battery seems to be run
I have a 2 year old DX Kindle The battery seems to be run down. How often should I expect to have to recharge it?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
was charging kindle because it said battery was low. Came
was charging kindle because it said battery was low. Came back a couple of hours later, tried to turn on by sliding power switch to the right. Remained in sleep mode. Unplugged power cable, tried agai… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
When I plug in my Kindle to recharge it, nothing happens.
When I plug in my Kindle to recharge it, nothing happens. I keep getting the message that my battery is low and that I need to recharge.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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