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My Fire all of a sudden has gotten a voice and keeps telling
Hi, my Fire all of a sudden has gotten a voice and keeps telling me what the button means and asks me to select a profile. what is going on? … read more
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Harry
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I get yahoo finance on my pc and get a different version on
I get yahoo finance on my pc and get a different version on my cellphone and was getting it on my 5 year old Ipad bu not anymore. It keeps telling me it does not recognize my email address ?… read more
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Richard
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I'm reading a book that shows none of the stuff at bottom
I'm reading a book that shows none of the stuff at bottom that tells you where you are in the book -- the Loc. or % info. So I can't go off the page I'm on to somewhere else and get back again, since … read more
Aric
Aric
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Run A/V and repair business for over
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I'm having a technical problem with my kindle. I was
I'm having a technical problem with my kindle. I was exploring my settings to see how it worked,; then, I don't know what I did, but my kindle starting talking, and then it would respond to my touch m… read more
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Viet - Printer Tech
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I have had my Amazon Fire since Christmas and it's been
I have had my Amazon Fire since Christmas and it's been fine, but today when I opened it, it acts like its frozen and when it verbally tells me to slide 2 slide fingers across the screen and it will o… read more
Aric
Aric
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That word power is frozen on my screen and I can't get it
That word power is frozen on my screen and I can't get it off. My kindle seems to be frozen and won't go backward or forward… read more
Aric
Aric
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The pop up said "The selected item could not be opened. If
The pop up said "The selected item could not be opened. If you purchased this item from Amazon, delete the item and redownload it from Archived Items available in Home" I've done this and the books in… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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Kindle Fire is frozen. Get first page with arrow on right
Kindle Fire is frozen. Get first page with arrow on right side. Does not scan to left . Have tried everything Amazon has suggested online… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,284 satisfied customers
Have just returned from a trip to the UK and when I unpacked
Have just returned from a trip to the UK and when I unpacked my Kindle Reader is frozen. It will not respond to anything. The screen is frozen, I have the face of a man on the top half and some faint … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,284 satisfied customers
I have an older Nook - Model # ***** After not using it
I have an older Nook - Model # ***** After not using it for more than 1 year, I recharged the battery (yellow light on), but when attempting to boot the Nook, all I get is the screen that says "Your N… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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My kindle is frozen on the weather page. I cannot turn it
My kindle is frozen on the weather page. I cannot turn it off to reboot or open anything. The battery is fully charged. Help.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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Won't go ahy farther than KindleFire screen. Tec at Staples
Won't go ahy farther than KindleFire screen. Tec at Staples store worked on it, no luck and said to phone you. Under one year arranty, last year Christmas gift, not much time left on warranty. What do… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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My Nook will go to shop and every other app, but will not display
My Nook will go to shop and every other app, but will not display my books that I have started to read. Home page has them on there, but when you press the book, it goes to a white screen. Checked the… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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My Kindle died and I now read Kindle on my Ipad. I just updated
My Kindle died and I now read Kindle on my Ipad. I just updated my Ipad and in so doing my password XXXXX How do I update it so that I can access my Kindle?… read more
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Nathan
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My kindle has completely frozen--cant turn on or off- nothing.
My kindle has completely frozen--can't turn on or off- nothing. Had been having trouble playing Words with friends(everything else ok) And now it is frozen--screen won't even go off or device doesn't … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,284 satisfied customers
Lower half of screen has frozen image. The unit appears to
Lower half of screen has frozen image. The unit appears to be working behind the frozen image… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,284 satisfied customers
My kindle app has frozen on the almost last page of an ebook.
My kindle app has frozen on the almost last page of an ebook. I have it on my iPad two. I don't know how to reboot or restart. Can't get the slide to work to get back to the first page and home or the… read more
Thomas
Thomas
IT Manager
Associate Degree
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I received a Kindle Fire for Christmas and have been using
I received a Kindle Fire for Christmas and have been using it for about a month. Yesterday, i lost internet access. somehow, the wifi had been disabled. I could not change it to "enable", so i tried t… read more
Andy
Andy
Ereader Expert
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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