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Cant order new books been customer for years wont take my…

Customer Question
Cant order new books...

Cant order new books been customer for years wont take my email

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Tablet

Technician's Assistant: What troubleshooting have you tried?

When ordering book keeps going to account form asking for email and pass word

Submitted: 8 months ago.Category: E-Readers
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Answered in 6 hours by:
12/11/2017
Electronics Technician: Richard, Customer Service replied 8 months ago
Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 47,537
Experience: Avid repairer and trouble shooter of E-Readers
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the model of the device you are trying to order your books on?

Please let me know

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