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Stuck on the kindle page boy under a tree no response when
stuck on the kindle page boy under a tree no response when control button held down kindle fully charged … read more
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My Kindle has frozen and won't re-boot. It is stuck now on the Home page. I think it is a Kindle PaperWhite? … read more
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My Kindle Fire will not turn on. It is charging now and
My Kindle Fire will not turn on. It is charging now and every few seconds the screen flashes amazon. I tried to hold down the power button and it will make a sound like its turning on but nothing. … read more
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Pete
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My Paperwhite has completely died, it will show the Kindle
My Paperwhite has completely died, it will show the Kindle logo but then nothing. O have tried charging it over night and with a different charging system,bstill nothing … read more
Anthony_Infotech
Anthony_Infotech
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Vocational, Technical or Trade Scho
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I recharged my kindle and when it was finished I was told to
I recharged my kindle and when it was finished I was told to press the power on button. When that didn't work, I was told to call aphone number, but before I could write it down, the screen went to th… read more
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Kindle 5th generation 5 position switch -- frozen on tree
Kindle 5th generation 5 position switch -- frozen on tree page with bar one third across. charged for 3 hours, still no green light. Pressed home button then on switch for 60 seconds and left for 10 m… read more
Randy***** CellTech
Randy***** CellTech
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My Kindle paperwhite is frozen and will not turn off.
My Kindle paperwhite has a frozen screen. It wont turn off.When plugged in to recharged it lights up but does not recharge. It is about 9to10 months old.… read more
Nathan
Nathan
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I have an old fashioned Kindle but new enough to not have the
I have an old fashioned Kindle but new enough to not have the physical keyboard. It's been fine until yesterday when I asked it to do a "Sync" I think it was. The little wheel in the top left corner s… read more
Cory
Cory
Vocational, Technical or Trade Scho
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My Kindle will not turn on. I charged it over night and when
My Kindle will not turn on. I charged it over night and when I tried to turn it on a screen came on with a Hill and a tree and a person sitting under the tree and a blank space which looks like a plac… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
10,232 satisfied customers
Yesterday, my Kindle started its own "update" so I put it down.
Yesterday, my Kindle started its own "update" so I put it down. The next time I looked at it, the Kindle screen with the image of the boy reading under the tree was on the screen with the words: "Plea… read more
Viet - Printer Tech
Viet - Printer Tech
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Bachelor's Degree
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my kindle will not turn off . it is froze on the screen saying
my kindle will not turn off . it is froze on the screen saying kindle with the tree and boy reading underneath. I have recharged, tried holding the on off button for 20 seconds and it still won't work… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
There is something wrong with my kindle. I havent used it in
There is something wrong with my kindle. I havent used it in about a month. Now after charging it, i try turning it on and using it and it is really, really slow. And it cant load any books. The home … read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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I purchased one of the original kindle readers about 2 years
I purchased one of the original kindle readers about 2 years ago for my grandson (we also have a Fire and a Kindle touch). It appears it has frozen. He last used it about 2 months ago. I tried holding… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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My screen is frozen on the page with the tree and boy, saying
My screen is frozen on the page with the tree and boy, saying SLIDE AND RELEASE THE POWER SWITCH TO WAKE I have tried plugging it to a wall for 2 minutes , doesn't work I had charged it over night on … read more
AnswerManRob
AnswerManRob
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when I trun my kindle on itthe number five keeps appearing
when I trun my kindle on itthe number five keeps appearing at the bottom part; every time I touch a bottun more fives appear… read more
Andy Mont
Andy Mont
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Master's Degree
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My daughters kindle was dropped on a carpet floor while in
My daughters kindle was dropped on a carpet floor while in it's case. When she tried to turn it on, it started to load and then froze. It's currently frozen on the home picture screen with lines throu… read more
namstech
namstech
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Master's Degree
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The battery is charged. Its a picture of amazon kindle
The battery is charged. It's a picture of 'amazon kindle' wording on a white background. Then about half way down the page, it's a picture of a person reading sitting under a tree; and the tree and pe… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I was down loading from my computer to Kindle, the computer
I was down loading from my computer to Kindle, the computer went to sleep & now it will not work(the Kindle). There is the screen saver, but the power switch will not start it.… read more
namstech
namstech
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Master's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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