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I just went to turn on but it says Store Locked, Parental
I just went to turn on but it says Store Locked, Parental Controls are enabled on your Kindle. Store is locked. I am indeed a parent - with grownup grandchildren. I do not need this … read more
Josh
Josh
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Associate Degree
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I do not remember how to make my kindle work. I m an older
I do not remember how to make my kindle work JA: How long has this been going on with your Kindle? What have you tried so far? Customer: I m an older person and I do not remember how JA: Anything else… read more
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Josh
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I recently brought a new kindle paperwhite and it is
Hi I recently brought a new kindle paperwhite and it is freezing on a page and I can't take it forward or back. The only way I can resume reading is by restarting the device. Never had this with my ol… read more
Richard
Richard
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I have two Kindles that are not functioning. The newer one
I have two Kindles that are not functioning. The newer one won't turn pages. The older one won't wake up all the time. Can I trade them in? Repair them. Other options? … read more
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Josh
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I suspect it was stolen. Can anyone verify usage in the past
I suspect it was stolen. Can anyone verify usage in the past 24 hours? … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I have two kindles one is frozen on thr screen saver,
Hi. I have two kindles one is frozen on thr screen saver, charged and the on/ off light works but holding it down isn't doing anything. The second dosnt connect to my WiFi even though it's connected u… read more
Richard
Richard
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I was not able to get the update, It's atleast 5 years old,
I left it on several times while plugged in. No respose. … read more
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Nathan
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I have a paper and today I can't seem to turn the pages,
I have a white paper and today I can't seem to turn the pages … read more
Cory
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I HAVE JUST PURCHASED A KINDLE PAPERWHITE. IT IS MY 6TH KINDLE.
I HAVE JUST PURCHASED A KINDLE PAPERWHITE. IT IS MY 6TH KINDLE. I WOULD LIKE MY BOOK ORDER FROM MY 4TH KINDLE MOVED TO THIS NEW KINDLE. 9062 2201 4506 047F… read more
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Nathan
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My Kindle has stopped working. It started returning to the
My Kindle has stopped working. It started returning to the beginning of the book and then started deleting books out the home page. All archived items have also disappeared. I had a few books I have n… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
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I have two questions about my Kindle (Version 2.5.6): 1. It
I have two questions about my Kindle (Version 2.5.6): 1. It no longer will sort items by "most recent first." When I try, I get a random sorting. Can that be fixed? 2. I like the Kindle very much, exc… read more
Dr. Fix-It
Dr. Fix-It
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I found my lost Kindle this afternoon. I want my service restored.
I found my lost Kindle this afternoon. I want my service restored. Mary xxxxxxxxx41121.6415492245… read more
Dr. Fix-It
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Just received a Kindle Touch as a gift. How do I register
Just received a Kindle Touch as a gift. How do I register the product? (I have charged the Kindle.)… read more
Cris
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I have a new Kindle (79 dollar version). I have no wi-fi.
I have a new Kindle (79 dollar version). I have no wi-fi. I don't have the box it came in. I already have an account for my wife's kindle. (139 dollar version). What do I do?… read more
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1. I have Kindle 4.0, model D01100. I can not locate the 16
1. I have Kindle 4.0, model D01100. I can not locate the 16 digit serial number to register. I made an error in putting the password. And the pass word as I thought it was won't work.won't work. I tri… read more
Dr. Fix-It
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By mistake I put my Kindle into default, now I do not have
By mistake I put my Kindle into default, now I do not have any idea what I used as a password. My email address [email protected], and my name isXXXXX Jr. The last book I ordered was "Uncle Tom's Cabin… read more
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I just opened my new kindle....I do not have an Amazon account,
I just opened my new kindle....I do not have an Amazon account, and have no idea what to do?… read more
Robert Preston
Robert Preston
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Bachelor's Degree
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My Kindle which is less than 1 year old stopped working today.
My Kindle which is less than 1 year old stopped working today. It shows only 3/4 of a page of print and won't turn off completely. HELP Linda Gardner… read more
Simit
Simit
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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