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I have ordered two books from Martha's 2nd Kindle. The order
I have ordered two books from Martha's 2nd Kindle. The order shows as processed, but the books will not download on my Kindle. What should I do? … read more
Cris
Cris
63 satisfied customers
I have updated my credit card details. My identity number
I have updated my credit card details. My identity number wis 068591. I still cannot download kindle books. It keeps telling me that I have an invalid credit card. Credit card error. "You do not have … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
When trying to buy a book from my kindle, the last window
when trying to buy a book from my kindle, the last window displays the credit card correctly, but displays "cancel" and "update".If I hit update, it just repeats showing the same window. The only way … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I am getting a credit card setup error on my kindle, I have
I am getting a credit card setup error on my kindle, I have gone to the Amazon site and updated my information but am still getting the error when I try to purchase a book. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I have tried several time to get books says I exspierd 12/14
I have tried several time to get books says I exspierd 12/14 put in new xdate same billing address it won't except check billing address try again. I've taken addres off billing statement. What to do?… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I am trying to buy a book for the first time, Have found the
I am trying to buy a book for the first time, Have found the book using Shop in Kindle Store pressed Buy and the message "You do not have a valid default credit card specified for your Amazon.com.au u… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
I plugged my kobo ereader into my computer and bought a book.
I plugged my kobo ereader into my computer and bought a book. However it said it downloaded but doesn't show on my ereader. My credit card has been charaged. How do I get the book on my reader?… read more
Dr. Fix-It
Dr. Fix-It
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1,379 satisfied customers
When I try to purchase a new book for my Kindle, I get the
When I try to purchase a new book for my Kindle, I get the message that I do not have a "valid credit card specified for you Amazon.com user account." Not true! I have entered, and re-entered my credi… read more
Steve G.
Steve G.
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593 satisfied customers
my visa card ran out. it has been renewed and entered the details
my visa card ran out. it has been renewed and entered the details in kindle and also on computor but it has not been accepted hence i cannot purchase any books.what am i dooing wrong… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I bought 2 books today on my iPad. Neither has appeared on
I bought 2 books today on my iPad. Neither has appeared on my iPad either on the Device or in Cloud. Where did they go? How can fix this. I have the lastest Kindle App. Thanks for any help you can giv… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
On Thursday 19th April I purchased 2 books and ordered 2 free
On Thursday 19th April I purchased 2 books and ordered 2 free books. The free books were Betting on Hope and Almost a Bride. The ones I purchased were; A Crimson Dawn £1.85 and First Love Last Love £2… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I have recently purchased Clive Cusslers Skeleton Coast
I have recently purchased Clive Cussler's 'Skeleton Coast' and was charged for the book but it did not download to my Kindle. I am new to this but I ordered a book earlier without a problem and it dow… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I purchased a Kindle wi-fi, 6" and a Kindle Keyboard 3G recently
I purchased a Kindle wi-fi, 6" and a Kindle Keyboard 3G recently for 2 gifts. The gift recipients travel all over the world. Main residence is in Costa Rica. Will they be able to use these kindles any… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I have bought a Kindle Wi fi 3g in Australia. i am going
I have bought a Kindle Wi fi 3g in Australia. i am going to give it to my mother in New Zealand. I will buy her some books with my Aust credit card and would like to leave my details for her so that w… read more
Cris
Cris
63 satisfied customers
Hi, Want to buy a Kindle in the UK for my wifes mother.
Hi, Want to buy a Kindle in the UK for my wife's mother. She is Italian and will want to use it in Italy to download Italian books (she doesnt speak English). Will a "UK" Kindle work in Italy? Thanks… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I still cant download my book.my Kindle says book is in archived
I still cant download my book.my Kindle says book is in archived items but i cant get it to work. Ursula Delaney. (admin code: pr-hd1-12 )… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I have a Kindle and need to change my credit card to be able
I have a Kindle and need to change my credit card to be able to download additional books. How do I go about doing that?… read more
Simit
Simit
Bachelor's Degree
2,001 satisfied customers
We just bought our second kindle - how do I transfer some of
We just bought our second kindle - how do I transfer some of the books from our Kindle 1 to kindle 2??? And, do I still have them on my kjndle or does he have them forever. thanks… read more
Rod
Rod
Engineer
Graduate Certificate
205 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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