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I have 2 kindles I want to return for credit, one works the…

Customer Question
I have 2 kindles...

I have 2 kindles I want to return for credit, one works the other does not. Tell me where to send them

Technician's Assistant: What brand and model of e-reader do you have?

Dont know. They are about 3-4 ears old. I bought a new Kindle for my wife she loves it

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

I have not used mine in about 3-4 years. My wife prefers the smaller verson, she doesnt want the larger one,

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Just where to send them for credit to my acct.

Submitted: 4 months ago.Category: E-Readers
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Answered in 2 hours by:
12/8/2017
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 1,723
Experience: IT at Justanswer
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own E-Readers Question
Customer reply replied 4 months ago
I came to you by mistake, I want the kindies returned and credited to my account. I do not want them fixed.
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Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

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