How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
Experience:  DoD master electronics technician
42300671
Type Your E-Readers Question Here...
Dan T. is online now
A new question is answered every 9 seconds

For second opinion > I am unable to enter p/w. The o on the

Customer Question

for second opinion > I am unable to enter p/w . The o on the line to enter is dead. & the button on top to use voice does not work either.

I am unable to enter p/w . The o on the line to enter is dead. & the button on top to use voice does not work either.
JA: When did you last charge your e-reader?
Customer: I do not understand
JA: Have you tried a force reboot (pressing and holding the power button for a minute)?
Customer: No. I listened last evening until I shut down,
JA: Anything else you want the E-reader Expert to know before I connect you?
Customer: Just how to get it open

Submitted: 11 months ago.
Category: E-Readers
Expert:  Harry replied 11 months ago.

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.