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I dropped it on the floor and now I have about 3 inches of
I dropped it on the floor and now I have about 3 inches of lines across the screen. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I charged the nook I have, the light is so it is fully
I charged the nook I have, the light is green so it is fully charged. I try to get in, push the button an swipe across, but the Nook does not open. What do I do now? … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
Mt nook glow light will not come on. I have turned it off
mt nook glow light will not come on. I have turned it off and on. Slide the glowlight feom dim to bright and the light will not come on. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Nook that was used when I got it a few years ago. I
I have a Nook that was used when I got it a few years ago. I had it on this morning and suddenly the screen went dark. Can't get it to come on. Plugged in the charger and the battery seems to be charg… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
Part of my screen on my glow light plus is frozen with a lot
Part of my screen on my glow light plus is frozen with a lot of lines crosshatch. I have turned it off but it never goes to a black screen. I have also done a deregister but it has not helped.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My nook has been able to access my Wi-Fi. all of a sudden it
my nook has been able to access my Wi-Fi. all of a sudden it will not. message comes that it is disconnected and disabled. How do I reconnect.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I was reading one of the books I downloaded and all of a
I was reading one of the books I downloaded and all of a sudden the screen went white. closed it and waited for a few minutes, turned back on, same thing. So I charged it and again turned it on. The w… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I have an old 'light touch' nook. All of a sudden, after
I have an old 'light touch' nook. All of a sudden, after I charged it, it became unresponsive. I can't turn it on (the way I usually do) because it's unresponsive to touch. When I try to turn it off, … read more
Sijad H.
Sijad H.
Aviatio Electricians Mate
Associate Degree
43 satisfied customers
when I turn on nook I get a white screen with the n logo and
when I turn on nook I get a white screen with the n logo and 99% but it won't go any farther, what do I do? I have turned it off and back on many times and I still get the same screen… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
My Nook won't accept a charge. When I plug it into the computer or to the wall it wil
My Nook won't accept a charge. When I plug it into the computer or to the wall it will power up, but then tell me I need to charge and in about 30 seconds, cuts back off. I have used two different pow… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My NOOK is frozen on an internet site. The battery is fully
My NOOK is frozen on an internet site. The battery is fully charged. Neither the NOOK button at the bottom nor the on/off button on the side respond. Help!… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
While on my fully charged Nook, It all of a sudden "popped"
While on my fully charged Nook, It all of a sudden "popped" and went to a blank screen. It will do nothing. Plugged in charger and still shows it as charged. Total blank screen.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Hello, My nook went on low charge and I charged it and the
Hello, My nook went on low charge and I charged it and the screen has stayed blank. I've tried to start it by pressing the top button as usual several times and the screen stays blank. I've never had … read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
Everytime that I try to read a book the nook screen goes blank.
Everytime that I try to read a book the nook screen goes blank. I can pull up the library, the internet and games but it won't open the page of my novel.… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
Completely charged Nook last night. Read for about an hour
Completely charged Nook last night. Read for about an hour this morning. Set it down for about an hour. Went back to reading-after about five minutes it went completely dead. Cannot get any response f… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I bought a nook book from B & N then downloaded the book but
I bought a nook book from B & N then downloaded the book but it didn't show up in my library. I tried it again and the reader said it was already downloaded but it still did not show up. I reset the r… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I think my nook ran out of battery last night. I had it on
I think my nook ran out of battery last night. I had it on sleep, and brought it with me when I went to meet my parents. The screen was dark, but there was I could still see the profile of the woman t… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My nook is brand new. It was dropped and the top half of the
My nook is brand new. It was dropped and the top half of the screen has lines across it....I tried to reset it and won't clear. Is there any way to fix it?… read more
Eng. Andres
Eng. Andres
Bachelor's Degree
911 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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