E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

It plays an audible book for a few seconds and then pauses.

Customer Question
It plays an audible...

It plays an audible book for a few seconds and then pauses.

Technician's Assistant: What brand and model of e-reader do you have?

Kindle Fire

Technician's Assistant: How old is your Kindle Fire?

Less than a year old...

Technician's Assistant: What have you tried so far with your Kindle Fire?

Nothing. I don't know what to do.

Submitted: 7 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 5 minutes by:
12/6/2017
Electronics Technician: Josh, Technician replied 7 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 21,939
Experience: E-reader expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own E-Readers Question
Electronics Technician: Josh, Technician replied 7 months ago

Please press and hold down the power button for 25-30 seconds until the Kindle restarts
If that does not work, then please respond back and let me know so I can continue to troubleshoot.

Ask Your Own E-Readers Question
Electronics Technician: Josh, Technician replied 7 months ago

Hello!

I just wanted to take a moment to check back with you to see if you need more assistance. If you are all set, I would appreciate it if you could take a moment to rate my service with 5 stars, at the top of the page. If you need further assistance, just let me know using the reply box provided so we can work together to solve the issue.

Thank you!

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Josh Your Own Question
Josh
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 21,939
21,939 Satisfied Customers
Experience: E-reader expert

Josh is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I have purchased 2 books with audible the books are on my
I have purchased 2 books with audible the books are on my kindle fire but not the audibles. the audio book I bought with my credit downloaded but not the other 2. … read more
Harry
Harry
2,042 satisfied customers
When I try to open a book the screen shows a revolving
When I try to open a book the screen shows a revolving circle. … read more
Josh
Josh
Technician
21,939 satisfied customers
I have a new Kindle Fire 8. I frequently listen to audible
I have a new Kindle Fire 8. I frequently listen to audible books. My kindle will not save my place on my audible book after I turn it off. What should I do? … read more
Harry
Harry
2,042 satisfied customers
I have a new fire HD 8 and I am not sure how to work it, I
I have a new fire HD 8 and I am not sure how to work it, I thought it would have my books and audio books and movies from my kindle that stopped working a few weeks ago, by the way was only a year old… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
In audible books, I've tried several, it plays for a while
In audible books, I've tried several, it plays for a while then stops. If you press play you get just a blip of sound and then it stops right away. If I go back 30 seconds it will play for 30 seconds … read more
Josh
Josh
Technician
21,939 satisfied customers
How to get books from the cloud? Kindle (fire?) a little
I just don't know how to get a book from the cloud … read more
Josh
Josh
Technician
21,939 satisfied customers
My Secrets in Death just delivered to my Kindle Fire. I also
My Secrets in Death just delivered to my Kindle Fire. I also have the Echo Dot. How do I get Alexa to read the book to me … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I need to replace my Kindle Fire. What one would you suggest
I need to replace my Kindle Fire. What one would you suggest I purchase? I use it mostly for books and games. … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
40 satisfied customers
Is my kindle fire 6 upgradeable? It's so slow, and it keeps
Is my kindle fire 6 upgradeable? It's so slow, and it keeps telling me I'm out of room, that I should delete some things. I DO NOT want to delete ANY books or Audible files. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have a friend whose sister in law is blind and he is
I have a friend whose sister in law is blind and he is wanting to set her up with audio books. She doesn't own a kindle but has an android tablet. Can he set up a kindle audible account for her on her… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I'm looking to purchase a kindle fire that will be used only
I'm looking to purchase a kindle fire that will be used only for reading. I already have a tablet. What does the kindle fire offer that a tablet wouldn't. I want the flip page option and want to be ab… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
Sorry lost you.. my kindle will turn on and the screen comes
Sorry lost you.. my kindle will turn on and the screen comes up but it will not slide to open.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have Kindle Fire HD 8.9. I miss "Audiobook" on my content
I have Kindle Fire HD 8.9. I miss "Audiobook" on my content libraries. I only have "Shop, Games, Apps, Bools, Music, Videos, Newsstand, Web, Photos, Docs, Offers. " I bought an Kindle Audiobook via Am… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
my kindle fire seems to be locked up after i signed up for
my kindle fire seems to be locked up after i signed up for and downloaded to my PC audible books from audible manager which was referred to me by Amazon/kindle. It will not come on and ;yes it is full… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
I cant get my kindle fire to charge. So I bought a new charger
I can't get my kindle fire to charge. So I bought a new charger but that wasn't the problem either because that won't charge it. Sometimes if I play with it and tie the charger up in a weird way then … read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
My kindle played a song, which I dont have in the library,
My kindle played a song, which I don't have in the library, and would not stop even when switched off. Do you know how that is possible?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
downloaded audible.com on to my kindle fire my 2 books are
downloaded audible.com on to my kindle fire my 2 books are there downloaded i dont know how to start reading them idont know what button to tap iam 65 and just want to listen to my books… read more
Rod
Rod
Engineer
Graduate Certificate
205 satisfied customers
dropped kindle on floor. screen freezes. cant get ordered
dropped kindle on floor. screen freezes. can't get ordered books. I am buying a new kindle fire. how do i keep the books I already bought?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x