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I don't know how to get my Kindle Fire 7 logged on? It asks…

Customer Question
I don't know how...

I don't know how to get my Kindle Fire 7 logged on?

Technician's Assistant: When could you last access your Kindle Fire?

It asks me to choose a network but none of them is familiar to me.

Technician's Assistant: Did you try resetting through Amazon's online password ***** tool?

No I did not know about that.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

No, I just need some one to help me figure out how to get on my Kindle

Submitted: 7 months ago.Category: E-Readers
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Answered in 5 minutes by:
12/6/2017
Electronics Technician: Josh, Technician replied 7 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 21,964
Experience: E-reader expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Do you see the name of your Wi-Fi network in the list?

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Customer reply replied 7 months ago
No I don't know which it is, I tried them all.
Customer reply replied 7 months ago
Does that cost me another $20 over the $31 I just paid?
Electronics Technician: Josh, Technician replied 7 months ago

Yes, it does.

Do you know the name of your own Wi-Fi network?

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Customer reply replied 7 months ago
If that is so, then no, if you can just walk me through it on line.
Electronics Technician: Josh, Technician replied 7 months ago

Do you know the name of your own Wi-Fi network?

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Customer reply replied 7 months ago
sorry I hit something that disconnected me from our comversation
Electronics Technician: Josh, Technician replied 7 months ago

Do you know the name of your own Wi-Fi network?

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Customer reply replied 7 months ago
I found an email that tells me about WiFi stating passcode for Terrell network is 2_Chr1sty
Electronics Technician: Josh, Technician replied 7 months ago

Is that the name of your Wi-Fi network?

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Customer reply replied 7 months ago
A tech installed the router & I do not know where he purchased it from. I think I found it and I am getting logged in.
Electronics Technician: Josh, Technician replied 7 months ago

Let me know

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Customer reply replied 7 months ago
It worked & is installing now.
Electronics Technician: Josh, Technician replied 7 months ago

Awesome!

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