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My battery won't recharge. I don't know!! The battery was…

Customer Question
My battery won't recharge ...

My battery won't recharge

Technician's Assistant: What brand and model of e-reader do you have?

I don't know!!

Technician's Assistant: How long has this been going on with your e-reader? What have you tried so far?

The battery was dead when I wanted to use it this morning. I have plugged it in 6 hours ago and it's not responding.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Not that I can think of.

Submitted: 8 months ago.Category: E-Readers
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Answered in 2 hours by:
12/6/2017
Electronics Technician: info tech, Technician replied 8 months ago
info tech
info tech, Technician
Category: E-Readers
Satisfied Customers: 16,385
Experience: E-Reader Expert
Verified
Hello
WelcomePlease reset the kindle by holding down the on off switch for 40 seconds, the kindle will reboot,let me know if that fixes pleaseAnthony
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