E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

I have a brand new 4th generation.. I have gone into

Customer Question
I have a brand...

I have a brand new 4th generation.. I have gone into settings and selected HUGE.When opening a book it is on really small

Technician's Assistant: What brand and model of e-reader do you have?

Kindle 10 inch screen

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

It has been going on since I went to settings to change the size

Submitted: 7 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 12 minutes by:
12/5/2017
Electronics Technician: GeekGal, Electronics Support Tech replied 7 months ago
GeekGal
GeekGal, Electronics Support Tech
Category: E-Readers
Satisfied Customers: 1,797
Experience: MIS degree and 15+ years experience supporting electronics of all kinds
Verified

Hi there! My name is*****'m sorry that you're having this trouble. It would be my pleasure to assist you. Please open one of your books, and then tap the top of the screen to bring up the tool bar. You will see Aa on the bottom right portion of the tool bar. Please tap there, and you will see several Font options. At the bottom of the fone screen you will see size. Please tap there to adjust. Tapping the left part of the dotted line decreases the font size. Tapping the right side of the dotted line will increase it. Please give this a try and let me know the results.

Ask Your Own E-Readers Question
Electronics Technician: GeekGal, Electronics Support Tech replied 7 months ago

The HUGE option that you chose previously applies only to text icons on the main pages of your Kindle, not to your books. Did using the Font options resolve the issue or do you need more help?

Ask Your Own E-Readers Question
Customer reply replied 7 months ago
My phone will not open Safari Can you pls just text me
Electronics Technician: GeekGal, Electronics Support Tech replied 7 months ago

I'm sorry that you had to wait for an answer. By the time you responded I was out of the office for the evening. I'll do my best to help you now. I'm a bit confused. As I understand it, the problem is with your Kindle device. You shouldn't need to open Safari. Am I understanding the problem correctly? If so, you should be able to adjust your font using the instructions that I provided. If I am not understanding correctly, please let me know. Thank you.

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask GeekGal Your Own Question
GeekGal
GeekGal
GeekGal, Electronics Support Tech
Category: E-Readers
Satisfied Customers: 1,797
1,797 Satisfied Customers
Experience: MIS degree and 15+ years experience supporting electronics of all kinds

GeekGal is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
How do i change the font size. Amazon kindle. Tried tools
how do i change the font size JA: What brand and model of e-reader do you have? Customer: amazon kindle JA: How long has this been going on with your Kindle? What have you tried so far? Customer: trie… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have the Kindlepaperwhite an i find the text very small so
i have the Kindlepaperwhite an i find the text very small so im having trouble setting it up, i di have it charged … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I am trying to get to your account department to confirm my
I am trying to get to your account department to confirm my Standard bank card details … read more
Rahul P.
Rahul P.
Bachelor's Degree
576 satisfied customers
I received my Kindle 8th Generation tonight and cannot find
I received my Kindle 8th Generation tonight and cannot find the text-to-speech or any other audio feature on it, nor how I can connect my powerbeats to it on my same wifi local network. … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
Trying to set up collections for books on Kindle 7.5. Says
Trying to set up collections for books on Kindle 7.5 . Says swipe from left to see collections but nothing happens when I swipe. … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I really need to speak with someone, it is brand new just
it is brand new just received it and it is labeled dorothys 4th kindle but i want it to be for my husband when i open a book it goes to the page i am on in kindle 3 we want to share books but i want to be able to start at the beginning … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
How can I increase the size of the text on Kindle? Do not
How can I increase the size of the text on Kindle? … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
My Kindle Fire Tablet is frozen, I think. Since Saturday, it
My Kindle Fire Tablet is frozen, I think. Since Saturday, it has been optimizing. I have shut it off, waited the 40 seconds and when once again turned on, it is the same screen....optimizing and it wi… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Have a new Kindle and it looks like everything is in Chinese
have a new Kindle and it looks like everything is in Chinese symbols! … read more
Cris
Cris
60 satisfied customers
My husband's kindle has died again. This is his 4th one.
my husband's kindle has died again. This is his 4th one. Unfortunately, they don't make the one he has anymore. If I buy him a new kindle, can his books on the old kindle be transferred to the new one… read more
Cris
Cris
60 satisfied customers
I purchased a new book and the type is very small. How to
I purchased a new book and the type is very small. How to increase font size … read more
Cris
Cris
60 satisfied customers
I bought a Kindle Paperwhite as a gift for a friend. When we
I bought a Kindle Paperwhite as a gift for a friend. When we turned it on, it is not in English. Can't understand the language it is in … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I just got a new kindle ...my 4th. I cannot access the
I just got a new kindle ...my 4th. I cannot access the kindle store from it. I went on the amazon site to have a book delivered to the kindle and it was sent to my 3rd kindle.....… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I just purchased my 2nd kindle fire and can't figure out how
I just purchased my 2nd kindle fire and can't figure out how to change the font. I went to "settings" and selected Hugh Font, but this did nothing to change the size of the font in my books. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have the first generation Kindle. I need to change size
I have the first generation Kindle. I need to change size of the print on the books I recently purchased. Please help me.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
Hey Nathan--Your answer is good, but I already tried rebooting
Hey Nathan--Your answer is good, but I already tried rebooting 3 times. also, yu should know that the battery went down from full to less than half over a 3 hour period this afternoon...do I need to m… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am unable to change the font size on my Kindle (not a FIRE).
I am unable to change the font size on my Kindle (not a FIRE). I have gone to settings and see where it can be done but it is not highlighted nor can I arrow up or down to it. The only setting I am al… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
My Kindle (2nd Generation) screen is not working. There are
My Kindle (2nd Generation) screen is not working. There are lines all over it and the top half of the screen I can't read. How do I get this fixed?… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x