E-Readers

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Related E-Readers Questions
I have a paperwhite kindle e-reader which I bought in
i have a paperwhite kindle e-reader which I bought in January 2017. I am trying to find a replacement battery for it, but can't seem to locate one on Amazon. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
It looks as though my Paperwhite will no longer recharge
It looks as though my Paperwhite will no longer recharge i.e. the battery must be kerput. Do I buy another Paperwhite or is it possible to replace the battery? (I'd prefer that because I have close to… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
When not in use, I keep my reader in its zippered cover. I
When not in use, I keep my reader in its zippered cover. I hadn't used it for several months and when I opened the cover to use it I turned it on and it showed an unfamiliar graphic which seemed to de… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
My kindle battery is empty because I did not use it for over
My kindle battery is empty because I did not use it for over a year since I had IPad. I connected it to power to recharge the battery but it is still empty even though it was plugged on for over 24 ho… read more
Richard
Richard
Customer Service
IT Manager, Consultant
48,486 satisfied customers
I haven't used it in over a year. Tried recharging today and
I haven't used it in over a year. Tried recharging today and the yellow charging lamp stays on for a few seconds and then goes out. Is the battery beyond recharging? If so can I sned it in to have a n… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I haven't used my Ebook for a while and I have forgotten my
Hello My name is***** haven't used my Ebook for a while and I have forgotten my password ***** is there an instruction book I can buy to learn more about how to use the Kindle Cheers Anne … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I received this Kindle for Christmas last year (2016). I
Hi! I received this Kindle for Christmas last year (2016). I haven't used it in a few months, as I had many books on my old Kindle. Last night I saw that the battery was dead. Please fill me in on wha… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
Will not wake up. I do not have that info....it is an older
I do not have that info....it is an older model...7 years old. I haven't had it on for a while. Plugged in over night...green light was on. Got it to open yesterday. Now it will not respond when I slide the switch. … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I have not used my kindle for a time and now when I tried to
I have not used my kindle for a long time and now when I tried to recharge the battery, it won't charge. … read more
Cris
Cris
63 satisfied customers
I haven't used my kindle reader for six months.is it
I haven't used my kindle reader for six months.is it possible to recharge the battery after all this time? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
The battery in my Kindle Fire 7 doesn't hold power as long
The battery in my Kindle Fire 7 doesn't hold power as long as it used to. I am advised not to replace the battery, but just to buy a new Kindle. I have had my Kindle Fire 7 for years. I am afraid that… read more
Richard
Richard
Customer Service
IT Manager, Consultant
48,486 satisfied customers
Can a Nook Book be read on a Kindle? Can an"e-book" be read
Can a Nook Book be read on a Kindle? Can an"e-book" be read on a Kindle? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My Kindle reader just died after charging the batterie.
My Kindle reader just died after charging the batterie. What's wrong? … read more
Richard
Richard
Customer Service
IT Manager, Consultant
48,486 satisfied customers
I have a Kindle Paperwhite reader that is not too old, and
Hi Pearl, I have a Kindle Paperwhite reader that is not too old, and the other night it died. It isn't the battery as I plugged it in. It just shut off and will not go on again. I pushed the button an… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,670 satisfied customers
Ive done as you say to switch on Kindle2 (holding the button
I've done as you say to switch on Kindle2 (holding the button for 20 sec and then recharge it for some hours immediately after). It did work but 2 days after I've got exactly the same problem. What ca… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
This is the second time in the last month that went bad. The
This is the second time in the last month that went bad. The first time there was more than 75% power left and it wouldn't turn on. I plugged it into a poer source and a day later I had power. I tried… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,670 satisfied customers
This morning my son opened his Kindle and the display is obscured
This morning my son opened his Kindle and the display is obscured for no reason. The last time it worked properly was two days ago. Can you help me. I tried sliding the on/off switch and holding it fo… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I havent used my Kindle in a while. The message on my Kindle
I haven't used my Kindle in a while. The message on my Kindle says Critical Battery. Your battery is empty. To continue using your Kindle, connect it to a power source. It may take a few minutes of ch… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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