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Won't connect to wi fi. I have restarted and have also

Customer Question
Won't connect to wi...

Won't connect to wi fi. I have restarted and have also re-input my wifi password, etc. It says "forget."

Technician's Assistant: When did you last change your Wi-Fi password?

Years ago

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

I am constantly on the Wi Fi network with my work and home laptops and phone. No problems with those

Submitted: 7 months ago.Category: E-Readers
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Answered in 5 minutes by:
12/4/2017
Electronics Technician: Richard, Customer Service replied 7 months ago
Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 47,276
Experience: Avid repairer and trouble shooter of E-Readers
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the model of the device you are trying to connect to wifi?

Please let me know

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