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I have a Kindle Paperwhite and it won't turn on. I tried
I have a Kindle Paperwhite and it won't turn on. I tried holding manual switch down and green light turned orange and then battery appeared on screen with a ! in the center … read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
I plugged my Kindle to charge. It appeared charged.When I
i plugged my Kindle to charge. It appeared charged.When I tried to turn it on,the green light on the bottle stays on for a few seconds and then shuts itself off. I cannot get any kind of screen to com… read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
My battery is completely dead in my Kindle Fire and will not
My battery is completely dead in my Kindle Fire and will not recharge. HELP! … read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
My kindle paperwhite was about 30% charged and I plugged it
my kindle paperwhite was about 30% charged and I plugged it into an outlet and noticed that the "lighting bolt" icon wouldn't come on and the light stayed amber. I checked off and on for several hours… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Kindle Fire---don't know which model and all of a
I have a Kindle Fire---don't know which model and all of a sudden, it won't even turn on??? I have tried charging---to no avail. I have had the Kindle for a few years---maybe 3 or 4? What now? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
I have an old kindle and saw that a critical update was
I have an old kindle and saw that a critical update was needed for my kindle...when I got my old kindle off the shelf and plugged it in all I got on the screen was Critical Battery. I've left it plugg… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
original kindle will not reboot... has been plugged in for
original kindle will not reboot... has been plugged in for weekend with new cable and plug... top of screen reads "Critical Battery". Tablet has not been used for over a year. Can you identify a solut… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
347 satisfied customers
My Kindle Fire HD screen went blank. Tried re-booting it, it
My Kindle Fire HD screen went blank. Tried re-booting it, it is fully charged, qnd still can't turn it on again.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I used my Kindle Fire this morning. I left it on and went out
I used my Kindle Fire this morning. I left it on and went out of the room for a while. When I came back, I found it off completely. I had just charged it last night. It won't turn back on. I tried pre… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My battery was low and my Kindle would not turn on. I left
My battery was low and my Kindle would not turn on. I left it for a while and when I tried to turn it on it displayed the "standby screen" and the "page screen" at the same time, distorted and faded, … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I have a kindle fire that I have had for about 14 months.
I have a kindle fire that I have had for about 14 months. I was having no problem with it at all, but now it will not turn on nor will the light turn on when I plug it in to charge it. I have no idea … read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
I have a Kindle 3G. While shopping in the Kindle Store, my
I have a Kindle 3G. While shopping in the Kindle Store, my Kindle seemed to slow way down at times while forwarding from one page to another. I got a pop-up saying my Kindle was having trouble connect… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My Kindle just shows "Please wait a moment while your Kindle
My Kindle just shows "Please wait a moment while your Kindle starts up" for two days. Won't charge up either.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I just received a Kindle that belonged to my Mother who passed
I just received a Kindle that belonged to my Mother who passed away recently. I have one just like it. When I got it, the battery was completely out. I tried charging the kindle, but it didn't seem to… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My Kindle was left when I paused reading a book. About 30
My Kindle was left when I paused reading a book. About 30 minutes later, the screen was displaying the last page read and the device will not respond to any user input, to include trying to turning th… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Im a long-time Kindle user - I bought the first Kindle out
I'm a long-time Kindle user - I bought the first Kindle out & the second one too. The problems I'm having are two-fold. First of all the charging cord sucks big stime - it won't stay in & I've had to … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I have a Nook thats got a messed-up screen. All that shows
I have a Nook that's got a messed-up screen. All that shows across it are horizontal lines.… read more
Cris
Cris
63 satisfied customers
Kindle wont turn on. I go through the process of plugging
Kindle won't turn on. I go through the process of plugging it in , holding swith etc. and it turns on, I read for a while turn it off, but it won't turn on again. Now the charge light does not go on. … read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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