E-Readers

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I am trying to make a purchase and my device will not allow
I am trying to make a purchase and my device will not allow me to do so. … read more
Harry
Harry
2,219 satisfied customers
I CCANT ACCESS MY NOOK FOR PC LIBRARY. A WEEK OR SO AGO. IS
i CCANT ACCESS MY NOOK FOR PC LIBRARY JA: When could you last access your device? Customer: A WEEK OR SO AGO JA: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure… read more
Richard
Richard
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I am not able to access my home page or any items in My
Hi I am not able to access my home page or any items in My Library,When I turn my device on it is stuck on the Amazon Kindle Store.I have recently purchased 2 new books but cannot get into my library.… read more
Richard
Richard
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My e-reader is a Surface 3. I can access the books I want,
My e-reader is a Surface 3. I can access the books I want, but when I try to download, they won't download. My account is charged. Does the fact that I am in Victoria, BC Canada make a difference? … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
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I have a Kindle Voyage. It has more than 60 books on it. I
Hello: I have a Kindle Voyage. It has more than 60 books on it. I have been to my account page and deleted the majority of these books. I have since twice pushed the sync button on my kindle. This mea… read more
Harry
Harry
2,219 satisfied customers
Ordered 3 books May 13 they are not in my library for
Ordered 3 books May 13 they are not in my library for reading. However are at the top of my library list in very pale printing and cannot access. What do I do? … read more
Harry
Harry
2,219 satisfied customers
I'm trying to access my kindle on my iPad and it won't show
I'm trying to access my kindle on my iPad and it won't show me my library. Can you help? … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
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For about two weeks now, it's been refusing to accept the
For about two weeks now, it's been refusing to accept the combination of my account email address (tried 3 possibilities) with my password. It has always simply gone to the book I'm currently reading,… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
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I bought a 2016 Kindle E-reader last month. This is our 4th
I bought a 2016 Kindle E-reader last month. This is our 4th Kindle, so it had my whole library on it. It worked fine for the first few weeks, but suddenly it lost my whole library, including the book … read more
Aparna Indresh
Aparna Indresh
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I cannot get my kindle account set up in my motorola 4. My
I cannot get my kindle account set up in my motorola 4 … read more
Josh
Josh
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Associate Degree
5,166 satisfied customers
I have a kindle book open on my iPad I don't want to read it
I have a kindle book open on my iPad I don't want to read it at the moment, but can't get out of it to go back to the library. Help please! … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
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Mt kindle paper will not respond to touch in certain
Mt kindle paper white will not respond to touch in certain portions of screen Most importantly over "My library" I have reset kindle by shutting down with on/off button … read more
Richard
Richard
Customer Service
48,452 satisfied customers
Can't get to view my Kindle Unlimited Library, 3 yrs, Have 2
Have 2 kindles, one is about 6 yrs old. neither get me to the library, Kiddie books show up. … read more
Richard
Richard
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48,452 satisfied customers
I am trying to transfer a book from the Toronto Pubic
I am trying to transfer a book from the Toronto Pubic Library. I have gone through all the steps but when I try to open it up in Kobo it says Your eReader is not authorized to open this book … read more
Josh
Josh
It Support Specialist
Associate Degree
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Just downloaded 2 books from local library and now Kindle
Just downloaded 2 books from local library and now Kindle Screen is frozen. Cannot access downloads. What must I do? … read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
I cannot seem to be able to download books. I have ordered
I cannot seem to be able to download books. I have ordered several and it says thank you and go to library but the book never shows up ben going on for over a week … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I have both a Kindle Reader and a Kindle Fire. Both are
I have both a Kindle Reader and a Kindle Fire. Both are registered, but I do not know the ID and password XXXXX the Reader. I want to merge the libraries of both devices, so that each device can have … read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
I bought a kindle just over 3 weeks ago and today it foze and
I bought a kindle just over 3 weeks ago and today it foze and could not be fixed so the retailer replaced it with another one - I have changed my password XXXXX now would like the books I bought in th… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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