E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Just bought a new Kindle and the password I had written down…

Customer Question
Just bought a new...

Just bought a new Kindle and the password ***** had written down for Amazon does not work. When I sign onto Amazon the password ***** ***** there. Carol

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

It is new, my older won died. Just trying to sign on to my network.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

No I have had one for several hears.

Submitted: 7 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 1 minute by:
12/2/2017
Electronics Technician: JustAnswer, Customer Service replied 7 months ago
JustAnswer
JustAnswer, Customer Service
Category: E-Readers
Satisfied Customers: 22
Experience: JustAnswer
Verified
Thanks for posting your question. We're matching you to the right Expert, who will call you at the number you provided. Please leave any new details below.
Ask Your Own E-Readers Question
Electronics Technician: Dr. Fix-It, Technician replied 7 months ago
Dr. Fix-It
Dr. Fix-It, Technician
Category: E-Readers
Satisfied Customers: 3,026
Experience: ... its a whole library in your hands.
Verified

Hi my name is Shaw aka Dr.Fix-It , Your online expert ready to assist you... Sorry having an issue with setting up your new Kindle, do you know if you have a WIFI wireless internet connection and what your wireless network password *****?

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

3,026 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I have 3 kindles...two kindle paper whites and one kindle
I have 3 kindles...two kindle paper whites and one kindle that is even older that our granddaughter uses. installed a new router today and now all 3 do not recognize the network or password ***** the … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
My battery has died and I have bought a new e-reader, being
My battery has died and I have bought a new e-reader, being delivered to me today. How do I get all of my prior books loaded on to my new e-reader? … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
The kindle will not accept my password and although Amazon
the kindle will not accept my password ***** although Amazon has sent me several codes they will not work either.Yesterday all seemed to be fine and I was using it but not today.I would also like full… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I forgot my password. Do I just throw it away now? It has
i forgot my password. Do I just throw it away now? … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I have a new kindle-my third. How do I register it? I'm not
I have a new kindle-my third. How do I register it? I'm not sure of my password ***** will have to change it. Do I do that at Amazon or here? How do I transfer my books from edwinaskindle2? … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I have ordered two books recently on Amazon for my kindle
I have ordered two books recently on Amazon for my kindle Fire and they have not shown up on the kindle. The two books are by Michael Connelly. The first is The Overlook. I'm not sure of the second ti… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I cannot rember my password and having trouble changing the
i cannot rember my password ***** having trouble changing the amazon pass word. I just bought a new kindle fire hd and would like to register it so I can use it. I have a older kindle fire … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I have a new kindle..my old one died. I have no idea how to
I have a new kindle..my old one died. I have no idea how to transfer info from one kindle to my new one. help … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My husband's kindle has died again. This is his 4th one.
my husband's kindle has died again. This is his 4th one. Unfortunately, they don't make the one he has anymore. If I buy him a new kindle, can his books on the old kindle be transferred to the new one… read more
Cris
Cris
60 satisfied customers
I called the number and reset my password. Its an older
Its an older Kindle reader, but I don't know the date. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I cannot register my amazon fire that I purchased about two
I cannot register my amazon fire that I purchased about two weeks ago … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
My old kindle died. I have now purchased a paper white CE700
Hi my old kindle died. I have now purchased a paper white CE700 and don't know to get my books from my old kindle downloaded to this kindle. I also have my books on my iPad but prefer to read on my ki… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
My wi fi password ***** ***** short network I don't want
My wi fi password ***** ***** short for your network I don't want to change my old password.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a basic Kindle which I havent used for about nine months.
I have a basic Kindle which I haven't used for about nine months. I registered it with Amazon when I first bought it and I have bought several books from Amazon. However I'm being asked for a new Wire… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
My kindle seems to have died. I cant bring up my book. The
My kindle seem's to have died. I can't bring up my book. The green light won't stay on even after I charged it . The green comes on and then dies a few seconds latter.Is it hopeless? It's a year old.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
kindle will not connect to wifi.Have tried settings but it
kindle will not connect to wifi.Have tried settings but it keeps saying wrong password XXXXX it is not.It has a lock symbol next to it.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Hi. I have just bought a Wi-Fi Kindle in the US and am having
Hi. I have just bought a Wi-Fi Kindle in the US and am having trouble linking it to my Internet provider. I live in Ottawa, Canada and my IP is Bell Canada's Sympatico. I have an Amazon account but di… read more
Rod
Rod
Engineer
Graduate Certificate
205 satisfied customers
My wife has an older Kindle...software version 2.5.6 (501108064),
My wife has an older Kindle...software version 2.5.6 (501108064), serial number B004182192363841. It is registered to XXXXX XXXXXman. I have bought a new Kindle, new UPC # XXXXX 14916 01023 3. Both my… read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x