E-Readers

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I was looking through screens came across something that
I was looking through screens came across something that said delete everything on kindle but you can get it back through cloud. Well I meant to get out of the screen but instead hit YES. It has delet… read more
Richard
Richard
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I already tried with another “techie”. No avail. I am trying
I am trying to change my credit card and he is pushing me to go thru Amazon I don't use Amazon although I have an acct there from 10 years ago. … read more
Sijad H.
Sijad H.
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I have an old Kindle Paperwhite - SN# B008 A0A0 0464 5B41
I have an old Kindle Paperwhite - SN# ***** A0A0 0464 5B41 that wouldn't charge so i changed the battery, but that didn't help. Is there a fuse somewhere that might be blown? … read more
Harry
Harry
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I have a first gen paperwhite. I do NOT have a critical
I have a first gen paperwhite. I do NOT have a critical battery message, but it acts as though it is in that state. The charging light is solid yellow and even leaving it plugged in overnight has not … read more
Harry
Harry
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I have a first generation reader that will not turn on.
I have a first generation reader that will not turn on. … read more
Aric
Aric
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Run A/V and repair business for over
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The battery in my Kindle Fire 7 doesn't hold power as long
The battery in my Kindle Fire 7 doesn't hold power as long as it used to. I am advised not to replace the battery, but just to buy a new Kindle. I have had my Kindle Fire 7 for years. I am afraid that… read more
Richard
Richard
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IT Manager, Consultant
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Suddenly my Kindle will not charge. At 45% I began to
Suddenly my Kindle will not charge. At 45% I began to receive a low battery notice. When I try to recharge, the light at first is amber, but immediately changes to green. Is this Kindle cooked?… read more
Aric
Aric
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I have been trying to charge my kindle for several days now
I have been trying to charge my kindle for several days now and it does not seem to want to take a charge. Has it outlived its viability? Where can I take it to find out what to do? Cliff Lynd… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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Ny daugter bought me an Amazon Kindle for Christmas last
Ny daugter bought me an Amazon Kindle for Christmas last year. I love it and have used it every day since. I have bought around 41 books. Over the past two days, I have charged it, but the green light… read more
AnswerManRob
AnswerManRob
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hi, I just received a kindle 3G touch. It often shows as
hi, I just received a kindle 3G touch. It often shows as black screen when turning pages and when I do other activities like accessing the product descriptiopn, the screen jumps a coupe of times befor… read more
Andy
Andy
Ereader Expert
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I have a kindle 3g. After two or three days the battery needs
I have a kindle 3g. After two or three days the battery needs to be charged. when I bought the kindle in December 2012. I did not need to charged the battery for at least two till three weeks. Is ther… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a Kindle Fire which was purchased about 4 months ago.
I have a Kindle Fire which was purchased about 4 months ago. I cannot get it to charge fully. The light is on but the charge indication in the upper right hand corner only indicates charging intermitt… read more
Andy
Andy
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MS Electrical Engineering
1,005 satisfied customers
My Kindle has worked reliably for over a year. A couple of
My Kindle has worked reliably for over a year. A couple of days ago I was reading, turned it off, then within minutes returned and tried to turn it back on. It won't go on. I tried to charge it and th… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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my kinlde wont boot up when I slide the switch. It did this
my kinlde wont boot up when I slide the switch. It did this once before. then started working again. Is there a reset button or something I can do to get it to turn on. The battery is well charged. I … read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
10,232 satisfied customers
My wifes kindle has worked flawlessly for about two years.
My wife's kindle has worked flawlessly for about two years. A couple of days ago, it indicated it needed to be charged and after charging was complete, she removed the charging cord and placed the kin… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I bought my wife a Kindle a couple of Months ago, she loves
I bought my wife a Kindle a couple of Months ago, she loves it however it just quit working, it is totally frozen will not take a charge, we took it to wal-mart and checked out the charger and it is f… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I just finished charging my kindle and now there are fine white
I just finished charging my kindle and now there are fine white lines on the screen. What did I do wrong? Geneva… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle needs to be recharged after about an hour and sometimes
My kindle needs to be recharged after about an hour and sometimes it just stops, for no reason. I love it, but it is frustrating being in the middle of something and it just hangs there.… read more
Daniel
Daniel
Bachelor's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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