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I've not used my paperwhite for well over a year. I have
hi I've not used my paperwhite for well over a year. I have just tried to turn it on and not surpisingly the screen is showing an empty battery symbol with an exclamation mark in the middle og it. I h… read more
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RandyNetwork Tech
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My Kindle Fire screen just went black today. When it did so,
My Kindle Fire screen just went black today. When it did so, it was about 40% charged. I tried to reset it by turning off then on, but the screen remains black. I tried connecting to a power source an… read more
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Suddenly, my Kindle ereader (cynthia's fire) won't turn on.
Suddenly, my Kindle ereader (cynthia's fire) won't turn on … read more
Suhasini Velu
Suhasini Velu
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The screen is frozen with enter passcode page wont turn off
the screen is frozen with enter passcode page wont turn off wont turn on trties holding power button 209, 30, 40, seconds etc … read more
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My Kindle wont charge. Just recently. Have checked charger
Just recently. Have checked charger cords...all work fine on other devices. … read more
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My kindle fire won't turn on, It's been charging and should
It's been charging and should be fully charged now. … read more
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When I last tried to turn off my Kindle, it took three tries
When I last tried to turn off my Kindle, it took three tries of holding the switch to the right for a count of ten (approximately 10 seconds). Now, it will not respond to a turn-on using the same swit… read more
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My kindle has a empty battery. I am unable to charge it. I
my kindle has a empty battery. I am unable to charge it. I haven't used the kindle for about a year. I have held the power switch for 15 seconds and it still won't charge. … read more
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My Kindle Paperwhite is fully charged but won't wake up.
My Kindle Paperwhite is fully charged but won't wake up … read more
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I have an older Kindle Fire and I cannot start it. All I get
I have an older Kindle Fire and I cannot start it. All I get when I turn it on is a big battery in the middle with red part way on it. … read more
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My kindle wont swipe. I havent used it for a while but
i havent used it for a while but decided to start reading again about a month ago. i haven't really tried anything except swiping … read more
Aric
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Run A/V and repair business for over
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I have an original nook ebook and it wont respond to my
I have an original nook ebook and it wont respond to my attempt to open it. I tried turning it off to start over, but it wont even do that. the start button wont even … read more
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I've had my kindle for maybe 4-5 years. All of a sudden it
I've had my kindle for maybe 4-5 years. All of a sudden it is not charging, and won't turn on. What shall I do? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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My Kindle is fully charged but it wont let us turn it off or
my Kindle is fully charged but it wont let us turn it off or go to home screen. … read more
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Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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My kindle wont charge. 5 plus yr k fire. First time
my kindle wont charge JA: What's the make/model of your device? How old is it? Customer: 5 plus yr k fire JA: How long has this been going on? What troubleshooting have you tried? Customer: first time… read more
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Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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I have just charged my Kindle, but now the screen wont
I have just charged my Kindle, but now the screen wont respond. It reads"If you want to read or Shop on your Kindle while continuing to charge USB, please keep the USB cable attached, but eject your K… read more
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My kindle fire just shut down and now it wont come back on.
My kindle fire just shut down and now it won't come back on. I have charged it up but it still won't start up. The green light will come on for just a second then shut off and the screen stays black. … read more
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info tech
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Vocational, Technical or Trade Scho
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Hi, I bought Kindle Fires for all my family members this Christmas.
Hi, I bought Kindle Fires for all my family members this Christmas. Already two of them aren't working. 1) My daughter's might have been discharged for a while. Now it won't hold any charge. It does w… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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