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My kindle fir wont connect to my internet it does all of a…

Customer Question
My kindle fir wont...

My kindle fir wont connect to my internet it does all of a sudden have lock sign on alll my connections dont know why tried to put in my password ***** still didnt unlock

Technician's Assistant: When could you last access your Kindle?

Yesterday

Technician's Assistant: Did you try resetting through Amazon's online password ***** tool?

No what is that

Submitted: 7 months ago.Category: E-Readers
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Answered in 5 minutes by:
12/1/2017
Electronics Technician: Richard, Customer Service replied 7 months ago
Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 47,180
Experience: Avid repairer and trouble shooter of E-Readers
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When you put in your password ***** it fails to accept it, what is the error you receive?

Please let me know

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Electronics Technician: Richard, Customer Service replied 7 months ago
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