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I'v had my kindle fire for 3 years tonight i lost everything
I'v had my kindle fire for 3 years tonight i lost everything but my pictures , my books my games. I've shut it off for over an hour then started it and held down the on button for over a min. and it s… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
794 satisfied customers
Having trouble registering my gift for my god daughter. Her
having trouble registering my gift for my god daughter. Her mother gave me her e-mail address and they said this email already in the system so what do I do to fill her Kindle fire with the 15 games I… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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Just hit factory reset on my kindle fire andit, scepter this
just hit factory reset on my kindle fire andit JA: What's the make/model of your device? How old is it? Customer: scepter this year JA: How long has this been going on? What troubleshooting have you t… read more
Josh
Josh
Technician
22,671 satisfied customers
I bought my kindle over 2 weeks ago and I have wifi in the
I bought my kindle over 2 weeks ago and I have wifi in the house, I am using my laptop now. Can you please help me. I keeps telling me unable to connect. TY … read more
RandyNetwork Tech
RandyNetwork Tech
1,757 satisfied customers
Just received my kindle and it keeps asking for my password.
Just received my kindle and it keeps asking for my password. All I can remember is my amazon password … read more
RandyNetwork Tech
RandyNetwork Tech
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I have a kindle fire 7 and my husband also has one his we
I have a kindle fire 7 and my husband also has one his we were able to get connected but mine won't connect and we have the same wifi but we want different accounts … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
Cannot establish Wi-Fi connection with new Kindle Reader.
Cannot establish Wi-Fi connection with new Kindle Reader. Keeps telling me unable to my Wi-Fi name.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have just purchased from you a kindle fire. I have an old
I have just purchased from you a kindle fire. I have an old kindle that has quit working and wonder if my games and books from the old kindle can be transferred to the new kindle fire. They were all p… read more
Nathan
Nathan
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i have a amazon account with a kindle paperwhite. i bought
i have a amazon account with a kindle paperwhite. i bought a kindle fire hdx and it will not register to the same account so i can not use it. any ideas?… read more
Dr. Fix-It
Dr. Fix-It
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1,379 satisfied customers
my daughter was playing with my kindle now it keeps asking
my daughter was playing with my kindle now it keeps asking for my pass word which I don't know and non of my books will come up and the response time trakes forever… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
TRYING TO REGISTER MY KINDLE FIRE HDX AND IM USING MY AMAZON
TRYING TO REGISTER MY KINDLE FIRE HDX AND I'M USING MY AMAZON EMAIL AND PASSWORD XXXXX IS ON MY COMPUTER IT KEEPS SAYING THE INFORMATION DOES NOT MATCH AN AMAZON ACCOUNT, WHAT AM I DOING WRONG ? I HAV… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
dont have the info booklet covering registration and how to
don't have the info booklet covering registration and how to set up. recd as a gift with no support paperwork.… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
My kindle has dropped the wi-fi password XXXXX I cant connect.
My kindle has dropped the wi-fi password XXXXX I can't connect. I have a second kindle connected to the wi-fi system using the same password. How do I recover the password?… read more
namstech
namstech
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Master's Degree
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Have typed new password XXXXX kindle wont accept it, still not
Have typed new password XXXXX kindle won't accept it, still not unlocking to allow download of book bought!… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
MY WIFE THINKS SHE WOULD LIKE AN I-PAD? WHY WOULD I BUY HER
MY WIFE THINKS SHE WOULD LIKE AN I-PAD? WHY WOULD I BUY HER A KINDLE INSTEAD. I HAVE AN I-PHONE AND SHE HAS A CELL PHONE WITH SERVICE BY VERIZON ON A FAMILY PLAN? THANKS FOR YOUR HELP, TERRY XXXXXX CA… read more
Thomas
Thomas
IT Manager
Associate Degree
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could my kindle be a software problem? It will not take my
could my kindle be a software problem? It will not take my ID# XXXXX did when put in and than said it was wrong so I can not go any where or do anything. what is the problem? I would love to talk to s… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a new Kindle Fire which was given to me as a gift for
I have a new Kindle Fire which was given to me as a gift for Christmas. I have entered the data required for WIFI and the Kindle is leaning against the Ciscolinks Router but the Kindle displays Cannot… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I bought my husband a Kindle for Christmas. He got it working
I bought my husband a Kindle for Christmas. He got it working and we have dowloaded books, but then it started asking him to put in a password. I have tried my password XXXXX Amazon and also the wifi … read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

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Kriptokrit

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Andy

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Rod

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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