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I am unable to update my Kindle. I have tried to update by
I am unable to update my Kindle. I have tried to update by leaving it plugged in with wifi on but it keeps telling me that i too far from the internet. Even when I am sitting next to my modem. I am un… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
This is my third e-reader and I am having a difficult time
This is my third e-reader and I am having a difficult time getting books to load. I do not want cloud … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
I am trying to update details of new Visa card to buy book.
I am trying to update details of new Visa card to buy book. Cannot access with password ***** changed it, confirmed by email. However unable to log in with new password, comes up with having a problem… read more
Harry
Harry
2,218 satisfied customers
It is not an e reader question. I have an older kindle. I am
It is not an e reader question. I have an older kindle. I am unable to order books on it. I have ordered many books before, but recently have been unable to order now. What do I need to do? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I just finished a book and am trying to open the next one
I just finished a book and am trying to open the next one but I keep getting the Penguin page and it won't open Cowboys Past which is downloaded … read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I just bought this kindle paperwhite 3rd generation and I
I just bought this kindle paperwhite 3rd generation and I can not purchase any books. It keeps asking me to register now. after putting in all the information it tells me 'can not connect' this is my … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
I ordered 3 books. One registered as received. The there two
I ordered 3 books. One registered as received. The there two did not. I cannot access anything on my Kindle even though it is fully charged. I may have too many books downloaded. Can I eliminate them … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
I tried to order a new book to read, but I got a message that
I tried to order a new book to read, but I got a message that my nook was locked.. How do I unlock my nook to make an order?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
Just got kindle light in August . Read one book. Finished book
Just got kindle light in August . Read one book. Finished book today cannot order new book. Had been reading from iPad & have several new books bought that shoe in library on iPad but nothing shows on… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I cannot get into my menu as my Kindle keeps showing: Unable
I cannot get into my menu as my Kindle keeps showing: Unable to Start Application - The selected application could not be started, please try again. It goes in a loop every time I try to press the men… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Hi I got a sample of a kindle book sent to my kindle on the
Hi I got a sample of a kindle book sent to my kindle on the 20/9 read the sample then bought it when I finished the sample it is now telling to buy again when i do this a message comes up saying i hav… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
My Kindle was a gift last Christmas. Today, I cannot get the
My Kindle was a gift last Christmas. Today, I cannot get the "home" menu screen to come up. Cannot get to a book. Can't do anything. Error messages says, "UNABLE TO START APPLICATION - The selected ap… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I ordered Co Dependent No More and it was sent to my second
I ordered Co Dependent No More and it was sent to my second kindle when it should have been sent to my third kindle. Please fix it. Thanks XXXXX XXXXX… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I own a Kindle Touch, and I bought my daughter a Kindle Fire
I own a Kindle Touch, and I bought my daughter a Kindle Fire for Christmas. Her fire is registered under my Amazon account, because I'm not comfortable giving her her own Amazon account. So, whenever … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Hi my name isXXXXX and I have an account with amazon.
Hi my name isXXXXX and I have an account with amazon. I have downloaded the books I want to buy onto my kindle. The problem I have is when I want to pay for the books it won't let me. It always comes … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
Hi Rob - Can you tell me how to get books that I have read
Hi Rob - Can you tell me how to get books that I have read on my Kindle into archives - I have tried but when menu comes up it still doesn't tell you how to get them there, altho it will list any that… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I was using my kindle and intended to buy a book when the message
I was using my kindle and intended to buy a book when the message came up that I was out of range. My screen saver no longer functions and although I can sign in and bring up the list of books I have … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My Kindle is about 1 month old and it has froze up on me twice
My Kindle is about 1 month old and it has froze up on me twice when I have been shopping in the kindle store. When I order a sample of a book and then decided that I don't want it I delete it and the … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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