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My old kindle died and I just got a new one. Everything on…

Customer Question
My old kindle died...

My old kindle died and I just got a new one. Everything on old transfered to new kindle . However when I tried to open a book a screen of wi-fi networks comes up. I didn't need outside wi-fi on my old kindle How do I fix this

Technician's Assistant: When did you last charge your Kindle?

Last night Battery indicator shows full charge

Technician's Assistant: Have you tried a force reboot (pressing and holding the power button for a minute)?

Tried but same result

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

No just the problem of connection without wi-fi

Submitted: 8 months ago.Category: E-Readers
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11/30/2017
Electronics Technician: JustAnswer, Customer Service replied 8 months ago
JustAnswer
JustAnswer, Customer Service
Category: E-Readers
Satisfied Customers: 22
Experience: JustAnswer
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Electronics Technician: Eric, Technician replied 8 months ago
Eric
Eric, Technician
Category: E-Readers
Satisfied Customers: 5,216
Experience: I am an Android App Developer with a strong knowledge of Personal Electronic Devices.
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Hi! I'm Eric and I will be the expert assisting you today. I'll do all I can to provide you with excellent, 5-Star service. While I take a moment to read over your question, please read the following:

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Electronics Technician: Eric, Technician replied 8 months ago
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Electronics Technician: Eric, Technician replied 8 months ago

Good evening,

I tried to call, however I did not receive an answer. What you are describing is that you used to own one of the Kindles that had a built in 3G chip which allowed it to connect to a cellular network for data, and you were not charged for it. This was called "Whispersync," and Amazon does not do that anymore. To use the new Kindles you need to connect it to a WiFi network, only to download the books though, once they are downloaded you can read them without being connected. If you have wifi at home, you can connect to that wifi, or you can use free wifi available at many places like Starbucks or Dunkin Donuts, etc., to download the books and read them later.

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