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Lost my ability to access the wifi. About six months ago.
I have two Kindles,one for me and one for my husband.… read more
Expert
Expert
Forgot password. ?2 weeks ago. No would like to try. Want to
forgot password JA: When could you last access your device? Customer: ?2 weeks ago JA: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure you don't lose your e-boo… read more
Viet - Printer Tech
Viet - Printer Tech
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It says I am unable to connect to Nook service. Please try
It says I am unable to connect to Nook service. Please try again later- has been going for almost a week- I cannot download or purchase books … read more
Richard
Richard
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I have either lost or have incorrect password for my Kindle
I have either lost or have incorrect password ***** my Kindle wireless. How do I fix problem? … read more
Nathan
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I've had these for so I've lost the password to enter. I
I've had these for so long I've lost the password ***** enter. I have books 3 and 4. My niece has number 2. Number 1 was lost soon after I got it. Can you help me? I miss my little book. … read more
Aparna Indresh
Aparna Indresh
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I bought a kindle from amazon and lost thre wifi password. A
i bought a kindle from amazon and lost thre wifi password … read more
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Can't remember my user id or password on my Kindle. I am
can't remember my user id or password ***** my Kindle. I am re-registering my Kindle due to the fact I put a block on my debit card because I lost my wallet and that is my means of paying for my books… read more
GeekGal
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Lost pass word for wifi. Just got fire hd10. No I did not
lost pass word for wifi JA: When could you last access your device? Customer: just got fire hd10 JA: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure you don't l… read more
Karthik Nagarajan
Karthik Nagarajan
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I lost my WiFi support and I cannot connect typed in network
I lost my WiFi support and I cannot connect typed in network and password ***** and cannot still connect … read more
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I set my Nook up a couple weeks ago and went to use it today
I set my Nook up a couple weeks ago and went to use it today and can't remember my password ***** can you help? … read more
GeekGal
GeekGal
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Bachelors Degree
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Had the device re-set to default when we we lost our credit
had the device re-set to default when we we lost our credit info the new e-mail is rw4769 @gmail.com and the new password ***** ***** we do not know the old e-mail or password ***** was registered to … read more
Richard
Richard
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Trying to register my husband's idle. He lost his last one.
Ian trying to register my husband's idle. He lost his last one. Unfortunately I cannot remember my log in details Can you help[? … read more
Louie
Louie
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I have a Kindle Fire HDX. Last week I powered it up, used it
I have a Kindle Fire HDX. Last week I powered it up, used it for awhile and then from top down I lost the picture and I have not been able to power it up since. I took it to ubreakifix and they though… read more
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Bachelors Degree
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Informed that nook is locked & to call, nook hp it is about
I gave up on it a mo. or more ago...tried reregistering & locked … read more
GeekGal
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I got a strange message on my kindle about a week ago. It
I got a strange message on my kindle about a week ago. It said I had a virus and if I didn't do what it said it would effect my phone. I thought it was bogus but I hit the ok button. Now I am having m… read more
GeekGal
GeekGal
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I have forgotten my password and either of my two emails are
I have forgotten my password ***** either of my two emails are not recognized. … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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Unable to connect to Wi Fi Network. W tried many times, have
Unable to connect to Wi Fi Network. W tried many times, have held the power button dow for 20 seconds to allow reboot and have turned the router off then on. Please help. FYI we don't seem to have the… read more
Jason Jones
Jason Jones
AAS Information Technology
2,504 satisfied customers
I have a kobo ereader now 3 years. a couple of weeks ago it
I have a kobo ereader now 3 years. a couple of weeks ago it froze up and my daughter did a factory reset. i now have lost all my previous data. is it possible to link me up again with the same account… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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