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Related E-Readers Questions
I am from South Africa. I have a problem with charging my
Hi My name is ***** ***** I am from South Africa. I have a problem with charging my Kindle. Its three years old. … read more
Richard
Richard
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IT Manager, Consultant
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I have a Kindle Paperwhite and it won't turn on. I tried
I have a Kindle Paperwhite and it won't turn on. I tried holding manual switch down and green light turned orange and then battery appeared on screen with a ! in the center … read more
Josh
Josh
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Associate Degree
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I have a Kindle Fire about 5 years old. It has always been a
I have a Kindle Fire about 5 years old. It has always been a little iffy about charging fully when plugged in. But now, when plugged in, the pilot light glows green for a second, goes dark, then orang… read more
Josh
Josh
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Had problems with Amazon order, the book has not been
hello, I am Branka and had problems with Amazon order, the book has not been visible on my Kindle. During the chat the expert said to me to slide and press power button for 40''. After that the screen… read more
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Josh
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It seems like it froze up. can't charge, turn page or get in
it seems like it froze up. can't charge, turn page or get in the apps on top . … read more
Louie
Louie
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Associate Degree
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I have not used my Kindle fire in a number of weeks. When I
I have not used my Kindle fire in a number of weeks. When I went to recharge the battery, the orange light showing it's re charging will not stay on.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I have fully charged my Kindle reader. It shows a green light
I have fully charged my Kindle reader. It shows a green light when I attempt to turn it on but it does not respond. I have tried all the suggestions based on other users comments but with no luck. Alt… read more
Cris
Cris
1,329 satisfied customers
My kindle was working fine yesterday. When I tried to turn
My kindle was working fine yesterday. When I tried to turn it on today I get no response. I have tried to charge it but the green/orange charge button does not come on. Any suggestions? Dennis Webb… read more
Thomas
Thomas
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My Kindle is 3 years old and is used daily for 2-4 hours.
My Kindle is 3 years old and is used daily for 2-4 hours. It generally took 30-60 minutes to charge, but beginning three days ago, it's been taking over 12 hours, often up to 16 hours. I also noticed … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,087 satisfied customers
My kindle screen has frozen, but I still get sound, I have
My kindle screen has frozen, but I still get sound, I have tried trouble shooting. but it wont even switch off or do anything that is recommended to try… read more
Thomas
Thomas
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Associate Degree
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My Kindle Model # XXXXX will not charge. I have replaced the
My Kindle Model # XXXXX will not charge. I have replaced the battery and now I don't know what to do.… read more
James
James
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Bachelor's Degree
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My kindle reader is charged but will not turn on. When I push
My kindle reader is charged but will not turn on. When I push the on button, the green light comes on for a few seconds and then nothing.… read more
Thomas
Thomas
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Associate Degree
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The screen just froze with one image while in Groupon.No matter
The screen just froze with one image while in Groupon.No matter what I do, nothing happens. It will not even turn off. Any suggestions?… read more
Thomas
Thomas
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Associate Degree
1,555 satisfied customers
im trying to turn my kindle on and it wont go on, its charged
im trying to turn my kindle on and it wont go on, its charged and so i plugged it in to an outlet and an orange light comes on… read more
Dr. Fix-It
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I have a Kindle Fire which was purchased about 4 months ago.
I have a Kindle Fire which was purchased about 4 months ago. I cannot get it to charge fully. The light is on but the charge indication in the upper right hand corner only indicates charging intermitt… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
After a long flight when the kindle worked fine it now appears
After a long flight when the kindle worked fine it now appears not to function. Only the pictures appear when switched on with no other functions working. I thought the battery might have been drained… read more
Viet - Printer Tech
Viet - Printer Tech
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Bachelor's Degree
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Hi there, last week i went to use my kindle and it had frozen. after
Hi there, last week i went to use my kindle and it had frozen. after trying to get out of that page didnt work we tried to reset it. now my kindle wont turn back on. the battery was charged and its on… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
i justs bought my kindle on the 12 of nov and now it does not
i justs bought my kindle on the 12 of nov and now it does not turn on. i have it plugged every night it wont switch to wake mode. our main computer in the house just broke down a couple of days ago. I… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

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DoD master electronics technician

Mike

Mike

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6+ years support, troubleshooting, repair, and programming experience.

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Vice President of an Electronics Repair Company

Dr. Fix-It

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... its a whole library in your hands.

Kriptokrit

Kriptokrit

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Andy

Andy

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Rod

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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