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I am trying to download the book When Breath Becomes Air on…

Customer Question
I am trying to...

I am trying to download the book When Breath Becomes Air on my Apple iPad. I do not have à Ki Del e reader but I do have the Ki Del App on my IPad.

Technician's Assistant: When did this downloading issue start with your e-reader?

I am from canAda. It living in. Exico for six months every winter. Could this be the problem? I downloaded the book A disappearance in Damascus through Amazon.ça. I fina,l'y got the book with great difficulty. Am having the same problem today trying to order When. Death becomes Air. I need your help!! Thank you

Technician's Assistant: Have you tried a force reboot (pressing and holding the power button for a minute)?

No. Should I do that now?

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

I also have a KoBo ereader but am told that it is not compatible with Amazon.ca or kindle. Is that so?

Submitted: 7 months ago.Category: E-Readers
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Answered in 7 hours by:
11/30/2017
Electronics Technician: Josh, Technician replied 7 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 21,933
Experience: E-reader expert
Verified

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I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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