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I have purchased a book but cannot download it to my E
I have purchased a book but cannot download it to my E raeder. … read more
Nathan
Nathan
Bachelors of Science
25,490 satisfied customers
I am having troublewith buying a new book on my Kindle. I
I am having troublewith buying a new book on my Kindle. I have received an email asking me to check that the payment details are correct. On contacting Amazon I have not been able to find the page for… read more
Nathan
Nathan
Bachelors of Science
25,490 satisfied customers
My debit card has been accepted but still cannot download a
my debit card has been accepted but still cannot download a book on kindle. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I cannot buy books and download, A kindle paperweight and
I am not sure. I hadn't used it for about 6 months and just tried for several days. I go to menu and to shop kindle store and after saying buy the little flywheel spins but no down load or purchase happens. Could it be an expired credit card? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,014 satisfied customers
I am unable to pay book. I get the message that my card is
I am unable to pay for a book. I get the message that my card is not correct. Tried to change as I have the same card but it expired but still won't accept.… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,866 satisfied customers
I order books on kindle using my credit card It expired 9-15
I order books on kindle using my credit card It expired 9-15 but I have a new one that expires 5-18, same number. Can't download books because it says card expired and won't accept new ccard. Help… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,014 satisfied customers
I have had my Kindle years. Recently my credit card expired
I have had my Kindle for several years. Recently my credit card expired and I went on Amazon and updated it. However, when I try to purchase a book on my Kindle it keeps showing the old expiration dat… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I am trying to purchase a book by Josephine Tey. I have never
I am trying to purchase a book by Josephine Tey. I have never had a problem before. What do you mean by "default Payment" you have my credit card number and the only thing that is different is the exp… read more
Nathan
Nathan
Bachelors of Science
25,490 satisfied customers
Trying to purchase a book but the expiration date on my credit
Trying to purchase a book but the expiration date on my credit card has changed and has not been updated in Kindle. How can I update it?… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
My husband received an e-mail on his Kindle that our credit
My husband received an e-mail on his Kindle that our credit card had expired in 9/2014. He entered the new expiration date, but he still can't order any books.… read more
Cris
Cris
1,318 satisfied customers
When I try to buy a book for my Kindle Keyboard, I get a message
When I try to buy a book for my Kindle Keyboard, I get a message that says, "You do not have a valid default credit card specified for your Amazon.com user account." When I google Amazon.com and check… read more
Jason Jones
Jason Jones
AAS Information Technology
2,503 satisfied customers
When I try to purchase a new book for my Kindle, I get the
When I try to purchase a new book for my Kindle, I get the message that I do not have a "valid credit card specified for you Amazon.com user account." Not true! I have entered, and re-entered my credi… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I have lost my kindle what do I do so no one can download books
I have lost my kindle what do I do so no one can download books using my credit card and if I buy a new kindle how do I get my books back that I have already purchased?… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
I bought 2 books today on my iPad. Neither has appeared on
I bought 2 books today on my iPad. Neither has appeared on my iPad either on the Device or in Cloud. Where did they go? How can fix this. I have the lastest Kindle App. Thanks for any help you can giv… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,280 satisfied customers
I have received a message to say that you are having difficulty
I have received a message to say that you are having difficulty with the -payment details of my Amozan account and although I have tried to update the info that you are quoting ie an expired credit ca… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,280 satisfied customers
Hi, Want to buy a Kindle in the UK for my wifes mother.
Hi, Want to buy a Kindle in the UK for my wife's mother. She is Italian and will want to use it in Italy to download Italian books (she doesnt speak English). Will a "UK" Kindle work in Italy? Thanks… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I purchased a new Kindle for my sister and did not realise
I purchased a new Kindle for my sister and did not realise that it registered under my account. I deregistered the new device. I also purchased some new books at the same time but when I transfer them… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I HAVE A PRS 505 E-READER. USING ADOBE DIGITAL EDITIONS AS
I HAVE A PRS 505 E-READER. USING ADOBE DIGITAL EDITIONS AS MY MAIN DOWNLOADING AND BOOK MANAGEMENT SOFTWARE. THE ADOBE DIGITAL EDITIONS DOES NOT NOW RECOGNISE THE E-READER WHEN CONNECTING TO MY LAPTOP… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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