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MD.SADIQUE, Engineer
Category: E-Readers
Satisfied Customers: 3886
Experience:  Engineer in applied electronics and instrumentation with 7 yrs + hands on experience in Consumer Electronics equipment and Circuitry
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I am trying to factory reset my nook that is locked by my

Customer Question

I am trying to factory reset my nook that is locked by my childrens passwords
JA: When could you last access your device?
Customer: It has been a LONG time.
JA: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure you don't lose your e-books and other data.
Customer: I have tried the factory. by holding down the power and home together. it loads and then still asks for the passwords
JA: Anything else you want the E-reader Expert to know before I connect you?
Customer: no. i just want it wiped so i can set it up to use it
Submitted: 11 months ago.
Category: E-Readers
Expert:  MD.SADIQUE replied 11 months ago.

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

Expert:  MD.SADIQUE replied 11 months ago.

Try entering a wrong pass code 3-4 times until you see a prompt to “Start Over” or “Disable pass code using account credentials.”

Expert:  MD.SADIQUE replied 11 months ago.

Tell me once you see this option.