E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

I have a new email address: [email protected] My previous…

Customer Question
I have a new...

I have a new email address : ***@******.*** My previous address is no longer valid. I must change it with mazon

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

On my desktop Apple computer

Technician's Assistant: What troubleshooting have you tried?

I want to change to my new email address so that it is now in my Amazoon account. The previous***@******.*** is not valid.

Submitted: 7 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 6 minutes by:
11/29/2017
Electronics Technician: Aparna Indresh,
 replied 7 months ago
Aparna Indresh
Category: E-Readers
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own E-Readers Question
Electronics Technician: Aparna Indresh,
 replied 7 months ago

It sounds like you want to change your amazon email address to***@******.*** am i correct?

Ask Your Own E-Readers Question
Electronics Technician: Aparna Indresh,
 replied 7 months ago

Okay, May I know if you are able to access your amazon account now?

Ask Your Own E-Readers Question
Customer reply replied 7 months ago
but they can't contact me with th old email address
Electronics Technician: Aparna Indresh,
 replied 7 months ago

I could see that you have requested for phone call I am really very sorry but i don't have an option to make a phone call if you want i can opt out this case so that other experts will accept this request and would provide you the solution for this problem or if you want i can assist you via chat.

Ask Your Own E-Readers Question
Customer reply replied 7 months ago
I just want Amazon to have my correct email address: ***@******.***
Electronics Technician: Aparna Indresh,
 replied 7 months ago

Please click on this link https://www.amazon.com/gp/help/customer/display.html?nodeId=468538 and follow the instructions in order to reset your password ***** let me know if this helps.

Ask Your Own E-Readers Question
Electronics Technician: Josh, Technician replied 7 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 21,932
Experience: E-reader expert
Verified

Hi,

I can see that you requested a new expert.

Are you able to sign into the old account with Amazon?

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
Have logged into Kobo on laptop, using my new email and have
Have logged into Kobo on laptop, using my new email and have ordered some books. How do I change my old email on the Kobo to the new email so books can be downloaded. … read more
Aparna Indresh
Aparna Indresh
529 satisfied customers
My Kindle Fire will not stop showing me the message saying
My Kindle Fire will not stop showing me the message saying my password ***** my email address is incorrect. Where can I correct this? I have tried everything that I see on the device. … read more
Josh
Josh
Technician
21,932 satisfied customers
I am wanting to buy a book and have registered an account
I am wanting to buy a book and have registered an account but every time I try to make the purchase a message comes back saying the email address and password ***** not accepted and I must open an acc… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My original Kindle account was linked to a Yahoo email
My original Kindle account was linked to a Yahoo email account and I lost that device. I managed to download my books to my ipad and now have a new Kindle but can't seem to sync the new Kindle to my k… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I am not able to purchase new books. I am not at home at
I am not able to purchase new books. I am not at home at present so I am using my sister's wifi. My kindle is registered under my old email address which is no longer valid (*****@******.***). It is n… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I got a NOOK many years ago when they were still relatively
I got a NOOK many years ago when they were still relatively new and bought several books with the email address***@******.*** ... I loaned my nook to a relative who, upsetting broke it. I now have an … read more
Josh
Josh
Technician
21,932 satisfied customers
I downloaded new Kobo software and since lost my purchased
I downloaded new Kobo software and since lost my purchased books (close to 300) in my computer and on my e-reader. Only newly purchased books are in my computer library, not on my ereader… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I need to sync my second ereader with my kobo account but have
I need to sync my second ereader with my kobo account but have put in wrong email address and cannot change it can you help me ?… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I have bought a replacement kindle for my broken kindle and
I have bought a replacement kindle for my broken kindle and can't remember my user name or password. How do I find it please… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I recently purchased a new computer on which I have downloaded
I recently purchased a new computer on which I have downloaded Adobe Digital Editions (I had to uninstall the Kindle app first to be even able to add ADE). I also altered my email address as my work c… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
have had prs600for couple of years. Went onto site two days
have had prs600for couple of years. Went onto site two days ago to buy books and usual book stoor links changed to sony reader book store . Downloaded new reader software. Since then can not access bo… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Altho connected to wifi correctly, I can no longer log in.
Altho connected to wifi correctly, I can no longer log in. Will not accept new password (I was asked by Yahoo to change my password ***** week ago after opening a compromised link). Asks me to try to … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
i AM HAVING SO MUCH TROUBLE TRYING TO GET SOME ANSWERS. I can
i AM HAVING SO MUCH TROUBLE TRYING TO GET SOME ANSWERS. I can no longer access my Amazon account, as it does not recognise my Email [email protected] which is the only one I have ever used for pr… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I purchased my Kobo eReader at Borders. Borders personnel
I purchased my Kobo eReader at Borders. Borders personnel activated my reader using the account name bstiber. I didn't know until recently that my Borders desktop wouldn't work properly since the sale… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I haven't used my sony 505 reader for a while and I forget
I haven't used my sony 505 reader for a while and I forget how to download from the computer to the reader. I have several books in my e-library. Also, I have changed my email address for***@******.**… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Im trying to set up my Kindle Fire. I havent used my Amazon
I'm trying to set up my Kindle Fire. I haven't used my Amazon account in a long time and don't remember my password. I would like to set up a new account. How can I do that?… read more
Kevin
Kevin
Self Employed Network Consultant
High School or GED
1,943 satisfied customers
My wife and I each registered our Kindles with our common email
My wife and I each registered our Kindles with our common email address, but now we can only get to her Amazon account and it doesn't show my Kindle being registered. How can I get to mine, please? Ou… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x