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Forgot my passcode. Yesterday eve. No factory reset, how do…

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Forgot my passcode Technician's...

Forgot my passcode

Technician's Assistant: When could you last access your device?

Yesterday eve

Technician's Assistant: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure you don't lose your e-books and other data.

No factory reset, how do I do that

Submitted: 7 months ago.Category: E-Readers
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Answered in 2 minutes by:
11/29/2017
Electronics Technician: Viet - E-reader Tech, Technician replied 7 months ago
Viet - E-reader Tech
Category: E-Readers
Satisfied Customers: 40,834
Experience: Troubleshoot issues with E-readers.
Verified

Hi,
I'm sorry about the issue. What's the make / model of your device?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Electronics Technician: Viet - E-reader Tech, Technician replied 7 months ago

If you have a Kindle, can you please try the passcode 111222777 and ok / confirm /reset and check?

; (If needed, you can also try passcode 111333777 or resetmykindle )

- If you have a different device, please let me know.

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

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Viet - E-reader Tech
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