E-Readers

E-reader questions? Ask an electronics Expert.

Connect one-on-one with {0} who will answer your question

Related E-Readers Questions
My kindle (2 years old) has 'frozen' with the screen in
My kindle (2 years old) has 'frozen' with the screen in shade with a typical "Discover the most-read books this week" Kindle front screen. I was reading it (partial charge), set it down & plugged it i… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,693 satisfied customers
My Kindle is stuck. I was reading and wanted to change to
My Kindle is stuck. I was reading and wanted to change to the web and it's frozen. I can't turn it off or move to any other screen. What's up? Did it die? Can I fix it. Also, sometimes when it needs c… read more
Cris
Cris
1,330 satisfied customers
I just ordered a book on my kindle and tried to order
I just ordered a book on my kindle and tried to order another - The Cuban Affair and now my kindle is frozen with a blank square across the screen, … read more
Nathan
Nathan
Bachelors of Science
25,968 satisfied customers
I have a kindle paperwhite which is one year old. Two nights
I have a kindle paperwhite which is one year old. Two nights ago the back light quite and then the next day it just wouldn't come on. Today I have a done a hard reset and the screen saver tree comes u… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,096 satisfied customers
My Kindle has frozen about 10 pages into a book, I can turn
My Kindle has frozen about 10 pages into a book, I can turn it on & off & recharge the battery but it wont move off the page, I now have another screen that has come up headed "Power" asking me to can… read more
Viet - E-reader Tech
Viet - E-reader Tech
Technician
Bachelor's Degree
42,778 satisfied customers
I turn on my Kindle and get the message: Do you want to shut
I turn on my Kindle and get the message: Do you want to shut down your Fire? Nothing happens when I push either : Cancel OR Power off. … read more
technicalcat
technicalcat
Computer Science
303 satisfied customers
, I charged my kindle to continue to read my book but
Hello, I charged my kindle to continue to read my book but my power button keeps shutting down and my kindle cover is frozen. The cover shows part of the book I was reading, and a blured picture on Ha… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,517 satisfied customers
I have a touch kindle which I bought in USA almost two years
I have a touch kindle which I bought in USA almost two years ago . now I am in Australia. Recently it seems to have frozen. There is a picture on the front of a tree with a person reading under it. I … read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
My kindle screen is frozen and cant be restarted it is blank
My kindle screen is frozen and can't be restarted it is blank svn when connected to computer… read more
Eric
Eric
Software Developer
Associate Degree
1,530 satisfied customers
Kindle Fire is not charging even when connected to the charger
My Kindle Fire is not charging. When I connect it to charger, I get "Battery too Low to Power On, Please connect charger and wait 15 minutes..." I wait, but still keep getting same message.… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,517 satisfied customers
Hi, two days ago my kindle stopped working. It is frozen,
Hi, two days ago my kindle stopped working. It is frozen, it shows the menu with the wireless on. I was in the storefront , wanted to get out but when I called for the menu, it stopped. It was on yell… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
My kindle touch 3g seems to have frozen, it at first had a
My kindle touch 3g seems to have frozen, it at first had a pop up box that read " this application can not be opened" or something along those lines. I could not exit out of the box. Then a screen cam… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I believe my kindle was accidentally stepped on. Now the screen
I believe my kindle was accidentally stepped on. Now the screen is frozen and I can only see half the text when i turn it on. The screen is still intact and not broken. Is there any way to fix this?… read more
Cris
Cris
1,330 satisfied customers
My kindle battery is empty, When I plug in the charger cord
My kindle battery is empty, When I plug in the charger cord I do no get a light. Took it to Staples and they said I need to send to you for repair.… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
My screen on my first kindle keyboard froze on me about two
My screen on my first kindle keyboard froze on me about two weeks ago. I called amazon and they decided that it needed to be replaced and they sent me a new since it was still under warranty. I receiv… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my Kindle 3G screen wont change, none of the buttens are responding.
my Kindle 3G screen wont change, none of the buttens are responding. This happened a few hours ago and I was able to reset it while it was plugged in. but now its frozen again and that's not working. … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Hi! I bought Kindle 2 about 2 months ago. Today, I gave my
Hi! I bought Kindle 2 about 2 months ago. Today, I gave my grandma a book to read. When I returned, she showed me Kindle with a frozen screen (i don't know what she did). I reseted Kindle, holding the… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle will not turn on...there is no green light that comes
My Kindle will not turn on...there is no green light that comes on at the switch...I recharged the Kindle two days ago. I used it briefly yesterday at lunch so the battery should not be run down. I ha… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x