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I had to change out my modum with comcast two weeks ago and
Good Morning, I had to change out my modum with comcast two weeks ago and now when I try to buy from the kindle store I'm getting no connections to wi-fi. my husband set up all our kindles but he has … read more
Josh
Josh
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I purchased 2 Paperwhite and Amazon set them up, by adding
I purchased 2 Paperwhite and Amazon set them up, by adding to our account...ready to go when received I have been using both the Kindle Fires (which we prefer) and the paperwhite. My husband just told… read more
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Josh
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I need to update MasterCard info on my husband's Kindle
I need to update MasterCard info on my husband's Kindle account … read more
RandyNetwork Tech
RandyNetwork Tech
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I have a kindle fire 7 and my husband also has one his we
I have a kindle fire 7 and my husband also has one his we were able to get connected but mine won't connect and we have the same wifi but we want different accounts … read more
Viet -MS Office Tech
Viet -MS Office Tech
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I have forgotten my password. My husband is going to use our
My husband is going to use our kindle and we need to get him a password. … read more
RandyNetwork Tech
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Can my husband add a new account to our *****@******.***
Can my husband add a new account to our *****@******.*** for his new Kindle Fire for his separate charges and use?… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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My husband set up my kindle account as a surprise, unfortunately
My husband set up my kindle account as a surprise, unfortunately since then we have changed E mail addresses and computers, he cannot remember the E mail address he used to set up my Kindle account or… read more
Steve G.
Steve G.
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I have a Kendle Fire that was registered to my husband last
I have a Kendle Fire that was registered to my husband last spring. He died in July and a friend "thought" she could complete the registration change from his name to mine but we did not record the re… read more
Thomas
Thomas
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I have an original Kindle and I got a Kindle Fire for Christmas,
I have an original Kindle and I got a Kindle Fire for Christmas, can I put them both on the same email account? I also tried to change my email address and cannot figure things out. Please help! My em… read more
Cris
Cris
63 satisfied customers
I need support in connecting to WiFi. My husband gave me the
I need support in connecting to WiFi. My husband gave me the Kindle Fire for Christmas, but he started using it in November and it is in his name "Bruce"s Kindle". Even when I can get on WiFi, I can't… read more
Viet -MS Office Tech
Viet -MS Office Tech
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I bought my husband a Kindle for Christmas. He got it working
I bought my husband a Kindle for Christmas. He got it working and we have dowloaded books, but then it started asking him to put in a password. I have tried my password XXXXX Amazon and also the wifi … read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
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We bought 2 kindles. Also 2 $50 cards. Kindle machine wouldnt
We bought 2 kindles. Also 2 $50 cards. Kindle machine wouldn't accept putting card number in. I went to my account online and put card in for kindle but when I tried to order something on kindle it wo… read more
Viet -MS Office Tech
Viet -MS Office Tech
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Bachelor's Degree
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We just bought a kindle touch. We are having problems getting
We just bought a kindle touch. We are having problems getting into the kindle touch. I had to change our pass word because we forgot it. Now when we try to get into the kindle we get a screen telling … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
The Kindle DX I ordered for my husband for Christmas is coming
The Kindle DX I ordered for my husband for Christmas is coming today. He's been ill so I am going to wrap it and have him open it right away. He has horrible eyesight and hasn't been able to read for … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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Hello -- my husband had a stroke and has since forgot his password,
Hello -- my husband had a stroke and has since forgot his password, altho he is now well enough to wnt to order new books. But he can't as he has limited access. How may we set a new password?… read more
Rod
Rod
Engineer
Graduate Certificate
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my husband bought me a e reader he has a amazon account and
my husband bought me a e reader he has a amazon account and i have the password. however it has been so long he does not remember what credit card he used. How can I access this, put in a new credit c… read more
Simit
Simit
Bachelor's Degree
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I got my husband a Kindle for Christmas. He still hasnt loaded
I got my husband a Kindle for Christmas. He still hasn't loaded a book because he can't get pass the password XXXXX is asking for. We purchased a Cisco router at the same time, and don't know how to c… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My bookmark no longer works. I add a bookmark, but when I
My bookmark no longer works. I add a bookmark, but when I reopen the Kindle it does not go to the right page, from both sleep and off. VERY FRUSTRATING. It worked fine until recently. It is fully char… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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