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Cannot get connected with new tv. Lg 70 inch new tv. Netflix…

Customer Question
Cannot get connected with...

Cannot get connected with new tv

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Lg 70 inch new tv

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Netflix works

Technician's Assistant: How long has this been an issue with your LG? What happened right before this?

It is just new now

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

It says I have a code DGNAVM

Submitted: 7 months ago.Category: E-Readers
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Answered in 24 minutes by:
11/27/2017
Electronics Technician: Karthik Nagarajan,
 replied 7 months ago
Karthik Nagarajan
Category: E-Readers
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Electronics Technician: Karthik Nagarajan,
 replied 7 months ago

Before we proceed further, I would like to ask you few question about this problem. May I know whether you are trying to connect your Smart TV to the WiFi Network?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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