E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

I am having trouble with restating my kindle. I get to

Customer Question
I am having trouble...

I am having trouble with restating my kindle

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

I get to create an amazon account and i put name in then my email and then i try put password ***** then hit create account

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

I have a new credit card

Submitted: 7 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 22 minutes by:
11/27/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,608
Experience: IT at Justanswer
Verified

Hello:

Do you see any error messages?

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
Trying to create a amazon account on a new kindle does not
trying to create a amazon account on a new kindle does not recognize the email address i put in … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
I'm trying to register my new Kindle ereader I put in my
I'm trying to register my new Kindle ereader I put in my email enter my password ***** type ;the cheracaters you see in the image hit create account and all info is gone … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I am having trouble creating an account. Kindle paperwhite.
I just got it as a gift today. I an trying to get started, … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
Having trouble loggin onto wifi i know the password is
having trouble loggin onto wifi i know the password ***** ***** … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I have a Kindle and ordered books from Amazon. I recently
I have a Kindle and ordered books from Amazon. I recently attempted to order two books from Amazon but this could not succeed because I have changed my Credit Card and email address. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I just tried to order a book, and my credit card must have
I just tried to order a book, and my credit card must have expired. I don't know how to get into my kindle account to update the credit card. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
How do I register my kindle I am having trouble with the
How do I register my kindle I am having trouble with the passwords … read more
Cris
Cris
60 satisfied customers
How can I create a kindle account ? I have forgotten my Amazon
How can I create a kindle account ? I have forgotten my Amazon password ***** posted books… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
For three days Ihave attempted to get my password ***** my
For three days Ihave attempted to get my password ***** my account, I have emailed different people in the organisation, they ere full of sympathy, they are aware of the last book I bought. they have … read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I opened my kindle paperwhite and when I slid the bar across
I opened my kindle paperwhite and when I slid the bar across a numbered square came up and told me to enter pin. The problem is that I have never put a pin into this kindle except for the last 4 numbe… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I am having a of a time changing my password, my address
I am having a hell of a time changing my password, my address and updating my cards at the same time. I just bought a new Kindle (paperwhite) that is presently charging. I'll try to sign in later. Car… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
have just bought a Kindle Fire. Am trying to register. I typed
have just bought a Kindle Fire. Am trying to register. I typed in email address and password XXXXX reading screen properly and hit register. It told me here was no account. read properly and tried to … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
trying to get an amazon account and there is an account already
trying to get an amazon account and there is an account already with the same email address. which will be my husband what do i do… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
My wife, XXXXX XXXXX, who has passed away recently, has a Kindle
My wife, XXXXX XXXXX, who has passed away recently, has a Kindle account and her email address [email protected] I want to re-register the Kindle account in my name (XXXXX XXXXX) and I have the same e… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My kindle still has the old password XXXXX 2 kindles could be
My kindle still has the old password XXXXX 2 kindles could be on the same email address and have separate passwords. My wife's kindle is a hooked up and has our credit card info. How do I fix my passw… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have just bought a new colour kindle in USA and am trying
I have just bought a new colour kindle in USA and am trying to register it in Britain. My e-mail address is***@******.***. My wife has an amazon account with the address***@******.***. Her password **… read more
Cris
Cris
60 satisfied customers
My registration indicates that I am not registered. When
My registration indicates that I am not registered. When I create a new account [email protected] it says I have an account under that email. When I try again it says my passwords must match. Would … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am having trouble registering. I bought from amazon along
I am having trouble registering. I bought from amazon along time ago so it says I have an account. I don't know my password. How do I register?… read more
Mary
Mary
Digital Printing Consultant
Master\u0027s Degree
248 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x