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Sorry need help setting up amazon tv. Not Amazon, Roku, want…

Customer Question
Sorry need help setting...

Sorry need help setting up amazon tv

Technician's Assistant: What Amazon model do you have? How old is it?

Not Amazon, Roku, want to add amazon prime account to tv

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Have not tried other accounts, I like my amazon account

Technician's Assistant: How long has this been an issue with your Amazon? What happened right before this?

Nothing I can't find where to go to set up amazon on the computer. the tv works fine

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Can't think of anything

Submitted: 7 months ago.Category: E-Readers
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Answered in 1 minute by:
11/26/2017
Electronics Technician: Aric, Technician replied 7 months ago
Aric
Aric, Technician
Category: E-Readers
Satisfied Customers: 47,532
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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Electronics Technician: Aric, Technician replied 7 months ago

Did you already plug the Roku into your TV? If so, please tell me how far you've gotten with the setup.

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Electronics Technician: Aric, Technician replied 7 months ago

Do you need assistance with this?

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Electronics Technician: Aric, Technician replied 7 months ago

Did you already plug the Roku into your TV? If so, please tell me how far you've gotten with the setup.

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Customer reply replied 7 months ago
Okl all done thanks
Electronics Technician: Aric, Technician replied 7 months ago

Excellent and I'm glad to hear that! Let me know if you need further assistance. Also, before you go, could you please click a POSITIVE RATING (by scrolling all of the way to the top of the page, and clicking 3-5 stars), so that I am credited for working with you today?

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Category: E-Readers
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