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I restarted my Kindle Paperwhite because I could not
I restarted my Kindle Paperwhite because I could not download a purchased book. Now it appears to be stuck on the Kindle page with the tree and boy … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
On my 5th Kindle, books appear on the Library but will not
On my 5th Kindle, books appear on the Library but will not download or bring up the book to be read. All other Kindles are working fine. I use all three that are registered to me. … read more
Harry
Harry
2,299 satisfied customers
Why can't I download to my kindle. The amazon account is in
The amazon account is in my husbands name and of course the kindle is in mine. when I ordered some books they went to the cloud reader … read more
Harry
Harry
2,299 satisfied customers
My kindle book no longer turns the page...i'm stuck in the
my kindle book no longer turns the page...i'm stuck in the middle of a book and keep tapping and swiping the page...but it will NOT turn to the next page...something's wrong and it's only 2 yrs old...… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
I can't get my kindle to receive the latest books I have
I can't get my kindle to receive the latest books I have ordered. They are going instead to my tablet. For some strange reason, my kindle is unable to connect to my Wi-Fi network. My tablet was connec… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,937 satisfied customers
I received my Aug 9 order of "The Man who killed Kennedy On
I received my Aug 9 order of "The Man who killed Kennedy On my ipad bu not my Kindle. Usually it comes to both and I'd prefer reading on the Kindle because of ease of handling. Is it possible to get i… read more
Nathan
Nathan
Bachelors of Science
25,006 satisfied customers
When you down load the kindle app onto the pc where does it
when you down load the kindle app onto the pc where does it go I can never find it … read more
Josh
Josh
Technician
22,967 satisfied customers
I have received a message about a software update. However,
I have received a message about a software update. However, I have been unable to accomplish this. The instructions are to connect to wi-fi & leave the charger on overnight. I have done this three tim… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,617 satisfied customers
Since yesterday have not been able to receive downloads from
Since yesterday have not been able to receive downloads from Amazon to my Kindle after I have purchased them. … read more
Pete
Pete
Engineer
Bachelor's Degree
9,795 satisfied customers
Fell asleep with my kindle in the bed with electric blanket
Hi! So, fell asleep with my kindle in the bed with electric blanket on last night! Today it's not flipping pages, and of course I'm in the middle of an incredible book! Can you help? … read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
I bot my Kindle 3G on Apr 25, 2012 (from Amazon) and have used
I bot my Kindle 3G on Apr 25, 2012 (from Amazon) and have used exclusively for books downloaded from Amazon. It has worked well until this week. It was fully charged two days ago and them became errat… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
Just downloaded three books that I purchased on Amazon to my
Just downloaded three books that I purchased on Amazon to my local PC (my WiFi connection sucks). Then I copied them to my Kindle Fire "Books" directory. After fownloading first one everything was fin… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
I have a Kindle 4G Wi-Fi and have enjoyed it for 1.5 years.
I have a Kindle 4G Wi-Fi and have enjoyed it for 1.5 years. I got it for Christmas 2010. My question is about why all of a sudden, it doesn't want to hold a charge. I charged it yesterday for about 1.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My wife has an original kindle and uses every day. today she
My wife has an original kindle and uses every day. today she was reading a book, set the kindle down to get a drink. upon returning , she find the kindle had shut down. She could not restart. plug int… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My first generation Kindle suddenly started freezing up on
My first generation Kindle suddenly started freezing up on me. It does it several times a day and started over a week ago. I reset it every time & it worked again for a while, sometime only minutes so… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I received a kindle as a gift in Jan. 2011. About 4 weeks ago
I received a kindle as a gift in Jan. 2011. About 4 weeks ago it refused to go on after being charged. It still won't go on even though I see a green light at the on switch. No picture. Prior to that,… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Kindle not used in 3 weeks. When I opened book cover there
Kindle not used in 3 weeks. When I opened book cover there was a picture still there. Then it went to split screen. 1/2 a book page another 1/2 picture of an author. Has been charging all night, tried… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Im on my second kindle since Christmas with the same problem--I
I'm on my second kindle since Christmas with the same problem--I can't seem to keep it charged. I am an avid reader and use it alot , but this particular kindle was plugged in all night last night and… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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