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I bought a Kindel Book and I can't get it on my Kindel.

Customer Question
I bought a Kindel...

I bought a Kindel Book and I can't get it on my Kindel

Technician's Assistant: What brand and model of e-reader do you have?

Kindel

Technician's Assistant: How long has this been going on with your e-reader? What have you tried so far?

I just get a blank page

Submitted: 7 months ago.Category: E-Readers
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Answered in 40 minutes by:
11/26/2017
Electronics Technician: Josh, Technician replied 7 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 21,928
Experience: E-reader expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 7 months ago

Please press and hold down the power button for 25-30 seconds until the Kindle restarts
If that does not work, then please respond back and let me know so I can continue to troubleshoot.

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Customer reply replied 7 months ago
I fixed it
Electronics Technician: Josh, Technician replied 7 months ago

Did my steps help you fix it?

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Customer reply replied 7 months ago
No need to bill me
Electronics Technician: Josh, Technician replied 7 months ago

Did my steps help you fix it?

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