E-Readers

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I think my account has been hacked/deleted - i am no longer…

Customer Question
I think my account...

I think my account has been hacked/deleted - i am no longer getting the daily updates

Technician's Assistant: What brand and model of e-reader do you have?

Good question! How do I find out? It's a Kindle which i've had for several years.

Technician's Assistant: The E-Reader Specialist will be able to walk you through that. How long has this been going on with your Kindle? What have you tried so far?

The last daily update I received was on 26 November where it referred to a review - which I had not done - email said: Thank you for reviewing Mxditect Phone Case 6P Blac... on Amazon

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I just think something has gone awry and I would like to restore the daily emails from Amazon with the notifications of books to upload

Submitted: 8 months ago.Category: E-Readers
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Answered in 3 hours by:
11/26/2017
Electronics Technician: Harry, Customer Service replied 8 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,824
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 8 months ago
I am trying to resolve directly with Amazon - I will contact you again if I require your assistance - thanks
Electronics Technician: Harry, Customer Service replied 8 months ago

Thank you

Ask Your Own E-Readers Question
Customer reply replied 8 months ago
I have resolved the issue directly with Amazon and require no assistance - thank you!
Electronics Technician: Harry, Customer Service replied 8 months ago

Thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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