E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

I just got a Kindle Voyage and want to set it up. I cannot…

Customer Question
I just got a...

I just got a Kindle Voyage and want to set it up. I cannot get connected to Wi-Fi as it says my password ***** ***** correct?

Technician's Assistant: When could you last access your Kindle?

I have a paperwhite I use now.

Technician's Assistant: Did you try resetting through Amazon's online password ***** tool?

No. Do not know about this.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

I do not know. As I say this is a new reader called Voyage

Submitted: 8 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 5 minutes by:
11/26/2017
Electronics Technician: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 22,203
Experience: E-reader expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own E-Readers Question
Electronics Technician: Josh, Technician replied 8 months ago

Are you unsure of your Wi-Fi password?

Ask Your Own E-Readers Question
Electronics Technician: Josh, Technician replied 8 months ago

What is the make/model of your router?

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I connect to our wifi and when I try to shop the Kindle
I connect to our wifi and when I try to shop the Kindle store I get a message that It's not connected. I've never had this problem before. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
How can I restart my kindle - need password, About an hour
How can I restart my kindle - need password JA: When could you last access your Kindle? Customer: About an hour ago JA: Did you try resetting through Amazon's online password ***** tool? Customer: yes… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Just turned my new fire8 on. How do I choose the correct
Just turned my new fire8 on. How do I choose the correct network? what else do I need to do to start? … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I can't find the correct wifi and cannot connect. My name
I can't find the correct wifi and cannot connect JA: Does your network appear in the Wi-Fi list on your e-reader? Customer: my name does - is that my network? JA: Are other devices (computer, phone, e… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
Having problem with Wi-Fi connection to download to my
Having problem with Wi-Fi connection to download to my kindle order. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
My kindle isoncloud how do irestore contents, months have
months have been unable to use got help from amazon before … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
How can I tell if the device is connected to wi-fi and if it
How can I tell if the device is connected to wi-fi and if it is, how can I disconnect to save the battery? … read more
Josh
Josh
Technician
22,203 satisfied customers
Can not remember my wi-fi password all of a sudden my
can not remember my wi-fi password all of a sudden my Paperwhite says I need to register. I have used this device for almost 3 yrs now with no problems. Help … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I cannot reset my mi-fi. 1year old kindle paperwhite. Having
having trouble with the wi-fi for 3months but usely starts again if i shut it done and restart … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I have forgotten my password to connect a new Voyage kindle
I have forgotten my password ***** connect a new Voyage kindle to Wi-Fi … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
Bought a paperwhite Kindle. I cannot get into the wi fi even
Bought a paperwhite Kindle. I cannot get into the wi fi even though the wi fi … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
I have a new kindle paperwhite e-reader and need help
I have a new kindle paperwhite e-reader and need help setting it up and connecting to WiFi. … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I can't connect my kindle paperwhite (2nd) to wi-fi. What do
I can't connect my kindle paperwhite (2nd) to wi-fi. What do I do? … read more
Josh
Josh
Technician
22,203 satisfied customers
Cannot connect to my home wi-fi. Tried several times with
Cannot connect to my home wi-fi. Tried several times with router p/w. Keep getting error message. … read more
Josh
Josh
Technician
22,203 satisfied customers
I purchased a Wi-Fi router and registered it. it is in my
I purchased a Wi-Fi router and registered it. it is in my kindle but I need to reset my password ***** my kindle so I can connect. how do I do that? … read more
Steve G.
Steve G.
Engineer
593 satisfied customers
Cannot establish Wi-Fi connection with new Kindle Reader.
Cannot establish Wi-Fi connection with new Kindle Reader. Keeps telling me unable to my Wi-Fi name.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Just brought a kindle paperwhite & I think I got the wrong
Just brought a kindle paperwhite & I think I got the wrong one, thought I could use internet on my phone, is this incorrect? can this be fixed? Kate… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
We switched our ISP from Time Warner to AT&T so we have a new
We switched our ISP from Time Warner to AT&T so we have a new modum, etc. I got my Kindle Fire to work fine on our new network but I can't get my Kindle Paperwhite to go into my next book to read. I g… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x